Bank of America Business Support Manager, Global Delivery Center of Expertise in New York, New York

Job Description:


Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.


Candidate will be a member of the Global Delivery Center of Expertise (GDCE) within the Global Technology & Operations organization. The role is primarily focused on providing support of the GDCE Executive routines as part of the Chief Operating Officer (COO) team. Responsibilities would include management of senior leader meetings, executive travel projects, access control, U.S. facilities, business continuity and policy/compliance oversight.


· 5 or more years of combined experience in the areas of business support, project management, meeting and event management, business control function or Six Sigma

· Proactive planning and great attention to detail

· Demonstrates flexibility to adjust to changing demands and acts as a self-starter

· Ability to work in team-oriented environment with strong aptitude for problem solving

· Strong communication skills: written, verbal, presentation and meeting facilitation

· Proficient user of PowerPoint, Excel, Word, and SharePoint

Posting Date : 05/18/2017

Location : US-NY-New York, US-NC-Charlotte, US-TX-Plano

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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