IBM Client Solution Executive: Healthcare Business Process Outsourcing in New York, New York

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.Bottom line? We outthink ordinary. Discover what you can do at IBM.The Client Solution Executive (CSE) for Healthcare Business Process Outsourcing acts as the solution executive for closing deals in the Payer, Provider and Healthcare markets. A STRONG BACKGROUND IN HEALTHCARE CONSULTING and BUSINESS DEVELOPMENT IS A MUST HAVE FOR ALL CANDIDATES. The CSE will work closely with the Global Business Services Healthcare Industry and account teams.The CSE for Healthcare Business Process Outsourcing will work with the IBM Global Process Outsourcing Offering Development teams. The CSE will also work with the IBM Watson Health, Software Group, Analytics and IBM Interactive Experience/Mobile solution teams. The CSE will also work closely with our IBM Sales teams supporting healthcare clients.The CSE will:

  • Demonstrate financial, business, and industry insights, and consultative selling skills that can be applied to opportunities across the business unit

  • Master and apply expert knowledge of the healthcare market to understand the client's strategy, business priorities and initiatives to develop compelling and innovative buying visions, from IBM's solution portfolio

  • Collaborate and negotiate with team members and other IBM resources to define approaches and strategies to meet customer requirements and develops win/win solutions to specific tactical project problems and issues

  • Effectively collaborate and negotiate with multiple levels of client executive management

  • Plan and engage in substantive dialogues and complex negotiations between IBM management, client management and other parties which meet business requirements and often result in long-term agreements and commitments

  • Present to the C-Level management of IBMs clients, Chief Marketing Officers, Chief Human Resources (HR) Officer, and their management teams

  • Anticipate, recognize, and address very complex problems relating to the business development discipline, client opportunities, business unit measurements and business development metrics

  • Analyze business situations, implement innovative solutions, and develops new/creative approaches/procedures

  • Assess risk in terms of business value/exposure to both IBM and for IBM offerings

  • Lead teams of professionals, provides ongoing business/sales guidance for analysis/implementation of large, very complex, opportunities

  • Lead several opportunities concurrently

  • Understand the mission/vision of the sales function within the business unit and geography

  • Utilize expertise to directly influence people outside the business unit

BENEFITS Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.



CAREER GROWTH Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

  • Skill development: helping our employees grow their foundational skills

  • Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations

  • Diversity of people: Diversity of thought driving collective innovation

    In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role. CORPORATE CITIZENSHIPWith an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!



  • At least 5 years experience in the Healthcare Market with a focus on business process, outsourcing, strategy or IT development

Global Services