IBM Cognitive Process Transformation Big Data Analytics Associate Partner in New York, New York

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.Bottom line? We outthink ordinary.Discover what you can do at IBM.We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience – whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients’ data with other sources of data and insight. As part of the implementation of our strategy we are looking to hire an Associate Partner to grow our pipeline and convert opportunities within our Cognitive Process Transformation, Cognitive Business Decision Support (CBDS) for our end-to-end customer management consulting services practice. We are looking for candidates with extensive experience in consulting and can operate at Associate Partner level. You’ll likely have a background as senior manager, Director, or Junior Partner in a tier-1 consulting firm or technology services company or similar. You’ll be used to working at board level and seen as a trusted adviser to your clients. You’re someone who is innovative and able to quickly inspire confidence from both clients and colleagues. Working in a global, large, and multi-cultural environment is a second nature for you. As Associate Partner your role will be focused on driving sales of our customer experience management solutions, consulting services, engaging with and influencing clients, leveraging our global investments, capabilities, and industry solutions. Your scope is vast: you’ll generate and identify opportunities growing our current market position to create net new revenue for end to end customer experience management. Responsibilities include:Sales & Business Development

  • Meet annual business signings (sales) targets as established by service line leadership this includes personal sales targets more than $10m annually

  • Develop innovative solutions, as part of a structured sales process, to meet prospective client needs

  • Collaborate with other sales professionals to generate and develop new markets especially focused on Cognitive Solutions that drive the end to end customer experience

  • Lead pursuit teams from qualification through closure (including contract negotiation and execution)

Engagement Delivery

  • Meet annual managed revenue targets as established by practice leadership

  • Quality assurance and all aspects of consulting engagement delivery

  • Overall project team management, including regular evaluations and staff development

  • Ability to identify potential clients and define and propose solutions to clients.

People/Practice Management

  • Strong expertise in talent leadership and management

  • Serve as Line Manager for a group of senior practitioners

  • Assist in annual performance evaluation process and annual compensation process

  • Assist in the recruitment, mentoring and development of staff

  • Knowledgeable subject matter expert to lead programs for end to end customer experience, management and guide talented staff.

This is an environment where networking and people skills are extremely important: we’re looking for people who will forge their own relationships, both internally and externally. Do this and you’ll have access to a range of projects and clients unlike any other.

  • Bachelor's Degree

  • Proven history of driving and closing “big deals” in the Big Data Analytics – $10 Million plus

  • At least 5 year’s experience in Business Intelligence Architecture including Big Data and Cloud Solutions

  • At least 5 year’s experience in technical consulting

  • At least 5 year’s experience in Business/Systems, Finance, Retail, Life Sciences, or Telco industry knowledge

  • At least 5 year’s experience with one or more of the following: marketing services provider, digital agency, consulting firm focused on end-to-end customer management, software business with solutions in consumer marketing analytics and customer relationship management space

  • At least 5 year’s experience in the effective translation of business objectives to system requirements

  • Readiness to travel worldwide up to 75%. Global Road Warrior

  • English: Fluent

Center of Competency (CoC)

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.