Northwell Health Host/Hostess in New York, New York

Req Number 0016MN

Job Category Food Service

Job Description

Oversees patient satisfaction according to the patient’s nutritional needs by providing appropriate food trays and assisting patients in preparing trays as needed, such as opening milk cartons. Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients received the correct order and are enjoying their meal. Pick up and drop off trucks prior to passing and picking up trays. Obtaining food preferences as needed and taking care of any other issues on the floor and units covered.

  1. Oversees patient satisfaction according to patient’s nutritional needs by Passing and picking up patient meal trays. Implement menu distribution, selection and pick up if necessary.

  2. Pick up and drop trucks at elevator bay or unit prior to passing and picking up trays.

  3. Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients received the correct order and are enjoying their meal. Ensures that patients receive their trays.

  4. Obtains patient's food preferences using the palm pilot.

  5. Sets up workstation based on daily menu.

  6. Assembles all non-cooked items for lunch service.

  7. Assembles trays based on menu selection.

  8. Communicates effectively with patients, nurses, and family members to ensure satisfaction.

  9. Communicates effectively with dietitians, other hosts, food service staff, and managers in order to ensure efficiency and effectiveness of nutrition services. Implement communication system [kardex] if deemed necessary as a means to communicate patient information.

  10. Maintains close communication with floor dietitian when education and/or consults are needed, or when dietitian intervention is necessary.

  11. Obtains changes in patient diet and room status, as needed. Communicates effectively with unit clerks and nurses in regard to changes.

  12. Pick up NPO list, discharge list from all units to ensure appropriate passing of food.

  13. Assures adequate floor supplies are available on assigned units. Performs other related duties of Nutrition Host/Hostess as required.

  14. Performs related duties, as required.

*ADA Essential Functions

Qualifications

· High school diploma or GED, required.

· Knowledge of nutritional abbreviations, required. Experience in food service/nutrition preferred.

· Detail orientated, strong interpersonal relationship skills and strong written and verbal communication skills required.