Bank of America Lead Business Analyst - Markets in New York, New York
Business analyst dedicated to Capital Markets Technology initiatives and deal support.
Extensive interaction with front office business partners of varying levels in capital markets, origination, sales, as well as business management, operations and compliance.
Specific focus on the ABS syndication process including CMBS and RMBS
Enterprise Role Overview:
Provides technical systems and software support for maintenance, modification, implementation, or conversion of business systems to support ongoing delivery of services and/or operations in the Global Markets environment. Manages multiple applications/development projects, or single major complex initiatives in a small area of the development function. Translates business needs into technical requirements and ensures all systems support and conform to business needs and specifications. Employees are expected to have in-depth global markets product knowledge, and manage a high level of risk. Acts as liaison between business unit and software and hardware developers and vendors. Serves as a fully seasoned and proficient technical resource. Responsible for day to day supervision for a small team of employees; provides coaching and input into the performance management process. Typically requires 5-7 years of applicable experience. This job code is only to be used for employees supporting Global Markets .
Providing application expertise and support to the business during Capital Markets deal execution
Coordinating with other technology teams and software vendor(s) to troubleshoot and resolve open issues and request enhancements; assist with tracking work in progress, including status and target dates;
Assisting with gathering metrics on team / vendor productivity;
Collaborating with technical leads and software vendors to design technology solutions that meet business needs; producing mock-ups / specifications for business approval;
Developing use cases, test strategies / plans, reviewing test scripts by offshore QA team, performing expert user testing;
Creating and executing plans for training and user acceptance testing;
Creating quick reference guides for business users and documenting processes / guidelines for technology team;
Providing application training and demonstrations
Checking out applications post-production release to ensure that they are functioning correctly and sending notifications / release notes to business users.
Gaining an in-depth understanding of Capital Markets applications
Identifying process redundancies and/or inefficiencies that can create pain points for the business and how CM technology solutions can provide increased business efficiency;
Familiarity with fundamentals of development process, web development and database design and system integration concepts; basic SQL query writing skills
Excellent analytical, problem solving and strategic thinking ability; ability to troubleshoot production issues and get them resolved quickly by the appropriate support team;
Experience working directly with the front office, ideally in a trading floor or primary market environments
A solid understanding of equity, bond and/or syndicated loan fundamentals
Experience with capital markets and the syndication process
Highly organized, detail-oriented, ability to prioritize effectively and handle responsibilities for multiple projects / support issues concurrently
Superior verbal and written communication skills; ability to get a point across quickly and concisely is important
Experience working as part of a global team
BI Tools experience such as MS Office, Visio, MS Project, Sharepoint, HP Quality Center and / or TFS a plus, Tableau
Posting Date : 01/10/2017
Location : US-NY-New York
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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