HCA, Hospital Corporation of America Network Manager in Norcross, Georgia

Parallon, a leading health care company is offering a great opportunity. We are looking for a dynamic candidate to be part of our team. We offer excellent relocation and benefit packages, including 401K, bonus potential, tuition reimbursement, medical and dental plans, flexible spending plans, long-term/ short -term disability, and generous paid time off! We offer many opportunities for career growth.

We are in need of a Network Manager for our Service Center in Norcross. You will oversee the IT&S department that provides direction, support, education, and system implementation of information systems and services to tech specialists and customer service specialist. We offer many opportunities for career growth.


  • Guide the implementation of Telecom/Information Systems at the Patient Account Services. Implementation is to include interfaces to all appropriate mainframe and networked systems. (Telephone, Voice Mail, Paging, Faxing, PA, IVR, Call pilot, ACD, etc.)

  • Manage day-to-day Telecom/Information Systems integration/support, providing leadership to a staff of 3 to 7 individuals.

  • Coordinate support of end users (400 ) with ongoing Telecom and IT&S needs (Telecom Services, PCs, Networking, Email, Electronic Report Distribution, Help Desk Support, etc.)

  • Assist in development of training programs for new equipment and software applications

  • Maintain LAN to provide maximum systems availability and performance (user maintenance, application software installation, network monitoring, network performance issues)

  • Develop policies & procedures to track hardware/software installations and licensure and ensure Corporate Compliance Standards are met. These procedures should include annual audits and documentation of corrective actions taken.

  • Identify opportunities for greater efficiencies through process improvement, systems integration and assist in implementation of these solutions.

  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

  • Other duties as assigned


  • Organization - proactively prioritizes needs and effectively manages resources

  • Communication - communicates clearly and concisely

  • Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services

  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

  • Tactical execution - oversees the development, deployment and direction of complex programs and processes

  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems

  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required

  • Financial management - applies tools and processes to successfully manage to budget

  • Project Management - assesses work activities and allocates resources appropriately

  • Technology Management - demonstrate superior knowledge of interface support, LAN and network equipment and software


  • Bachelor’s Degree in Information Systems or related field

  • Equivalent work experience may substitute degree requirement


  • Minimum 4 years technical and managerial experience in Information Technology and Services

  • Minimum 2 year supervisory experience

  • Experience with telecom and Columbia/HCA systems preferred


Title: Network Manager

Location: Georgia-Norcross-Shared Services - Atlanta

Requisition ID: 08591-136060