DynCorp International LLC. IT Communications Manager in OCONKWAJALEIN ATOLL, Marshall Islands

Job Summary

TheIT/Communications Manageris responsible for regional/local supervision, support and deployment needs in one of six key areas: Applications, Business Unit, Customer Service, Infrastructure Service, Program Management and Service Delivery Center.

Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.)

  • Applications: such as application architecture, standards/tools and development, software licensing, release management and portfolio management

  • Business Unit: such as business alignment, customer advocacy, demand management and project management

  • Customer Service: Such as service desk, security administration, request management, desktop support, COE standards, problem management and delivery management

  • Infrastructure Services: Such as computer/mainframe operations, network operations (WAN/LAN) server management (email and web), firewall management, software distribution and security policy. Supports supplier relations where applicable

  • Program Management: such as communication planning, process development, project management, project prioritization and monitoring

  • Service Delivery Center: such as regional delivery of customer service, support, project management, communications and infrastructure services

  • Manages others either directly or through subordinate supervisors

  • Coordinates diverse activities within a functional area

  • Plans work and administers policies

  • Has budgetary type of accountabilities or directly impacts a revenue center’s viability or its quality of service via personal contributions.

  • Performs other duties as assigned

    Knowledge & Skills

  • Proficient in Microsoft office software applications

  • Excellent oral, written, communication and people skills

  • Ability to translate communication needs of employees/customers not versed in computer terminology for both hardware and software into meaningful solutions

    Experience & Education

  • Bachelor’s degree in an associated discipline required.

  • Master’s degree in Business Management is desired.

  • Two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

  • Eight (8) years’ experience in information technology management which includes experience in functional areas with background in IT and telecommunications infrastructure.

    Physical Requirements/Working Environment

  • CONUS:

    o Normal office environment.


    o Living and working conditions at the assignment location could be remote and uncomfortable.

    o Long hours, exposure to weather and hazardous conditions.

    o Personnel should be aware of moving on short notice and under adverse conditions.

Job: *Communications

Title: IT Communications Manager


Requisition ID: 1703658