Pearson Test Administrator in Osaka, Japan

Test Administrator

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Responsibilities

Our ideal candidate demonstrates flexibility and teamwork.

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.

  • Understands and complies with all testing procedures.

  • Checks in candidates, verifies identification, and explains the exam process.

  • Monitors candidates while testing.

  • Maintains a secure and quiet testing environment.

  • Communicates with internal departments to investigate and fix technical issues.

  • Strictly adheres to company policies using careful judgment.

  • Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.

  • Others duties as assigned

Qualifications

Qualifications:

  • Bachelor is a must.

  • Strong Japanese and English communication skills are a must.

  • Must be flexible in work hours and days.

  • Intermediate experience in Microsoft Office (Word, Excel and Outlook).

  • Must be comfortable in a quiet testing environment and hear spoken words in soft voices.

  • Must be able to see small details at a distance. Ability to see names clearly on ID cards and the computer screen.

  • Minimum of 1 year customer service experience preferred.

Primary Location: JP-JP-Osaka

Work Locations: JP-Osaka-12F Dai-Ichi Seimei Building 12F Dai-Ichi Seimei Building 1-8-17 Umeda Kita Ku Osaka 530-0001

Job: Testing Center

Organization: Assessments VUE

Employee Status: Fixed Term

Job Type: Standard

Shift: Day Job

Job Posting: Jul 17, 2017

Req ID: 1712237