Bank of America Client Service Representative, Data Remediation & Householding in Pennington, New Jersey

Job Description:

Critical role in effectively managing daily business objectives with phone volume recieved through the Merrill Lynch Service Network supporting Householding and Data Remediation calls. Provides support for Branch Offices to ensure all necessary tools, training and adequate client experience are being provided. Support includes daily interaction with Branch Offices and various operational teams within the home office. This associate will assist in householding inquiries, escalating and/or calrifying any data issues, and assisting with updates to the client profile.

Required skills:

  • Strong customer service skills

  • Client focused and team oriented

  • Detail oriented, uses policies and procedures accurately

  • Excellent verbal and written communications skills

  • Strong problem solving skills

  • Self-motivated

  • Microsoft Office skills

  • Proficient with MS Access Database, MS Word and MS Excel

Desired skills:

  • 4 year college degree strong preferred

  • Brokerage, Investment Management Business or Support Experience

  • Familiarity with Client Onboarding systems supporting Wealth Management products

  • 3-5 hours Investing in You completed

Posting Date : 10/12/2017

Location :

Pennington, NJ, HOPEWELL BLDG. 5, 1500 AMERICAN BLVD,

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 37.5

Shift : 1st shift

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