Aetna Business Innovation IT Program Manager in Phoenix, Arizona

Req ID: 43520BR


Business Innovation lead is a new role to help bridge our health plans and shared services support needs, by applying emerging technology solutions from a business perspective. It will require fluency in facilitating external market assessments, technology mapping, customer experience mapping and a strong knowledge of I/T and sector innovations.

Fundamental Components:

Customer Experience Mapping - Work with business leaders and SMEs (subject matter experts) to assess key objectives and determine opportunities for technology infusion. Health Plan Technology Liaison - Collaborate with internal technology partners to map innovative solutions which address or proactively position the Medicaid business for success. External Market Assessments - Aggressively research and propose emerging technology products and processes that can be leveraged by Medicaid which will drive competitive differentiation. Tech. mapping (Digital Strategies) - Maximize external and internal digital strategies and products which will enhance constituent experiences. Work within the Enterprise to leverage existing assets. Proof of Concept - Facilitate execution of POCs as it relates to innovative recommendations. Executive Presentations - Construct and present succinct and professional presentations that simply convey our proposals. Financial Management - Aggressively negotiate with technology providers for low cost/no cost POCs and highly economical software acquisitions.


Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.

Proven track record managing complex projects and or programs that resulted in cost savings.

Experience managing large budgets.

Project management experience.

Demonstrated negotiation skills.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Information Technology/Program management/4-6 Years


Finance/Creating Profitable Partnerships/MASTERY

General Business/Demonstrating Business and Industry Acumen/MASTERY

Leadership/Anticipating and Innovating/MASTERY


Leadership/Developing and Executing Strategy/MASTERY

Leadership/Fostering a Global Perspective/FOUNDATION

Service/Creating a Differentiated Service Experience/ADVANCED


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management