Aetna Case Management Coordinator in Phoenix, Arizona

Req ID: 45624BR


Working with dual eligible members as a care manager to coordinate benefits and care, educate on disease processes and assist the member to be able to self-manage their behavioral and physical health care needs.

Fundamental Components:

Must have behavioral health clinic or BH care management experience, understand physical aspects of chronic care conditions and be able to guide members to a healthier lifestyle while decreasing utilization of ER and inpatient stays.


Must have a degree (BS, MS) but does not need to be licensed.

2 years experience in behavioral health, social services or appropriate related field equivalent to program focus is required

Managed Care experience preferred

Case management and discharge planning experience preferred


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Mental Health/ is preferred


Technical - Aetna Applications/CaseTrakker//End User

Technical - Aetna Applications/QNXT//End User


Benefits Management/Understanding Clinical Impacts/FOUNDATION

General Business/Communicating for Impact/FOUNDATION

Leadership/Driving a Culture of Compliance/FOUNDATION


Benefits Management/Encouraging Wellness and Prevention/ADVANCED

Benefits Management/Interacting with Medical Professionals/ADVANCED

Benefits Management/Maximizing Healthcare Quality/FOUNDATION

Telework Specifications:

Full-Time Telework (WAH). Candidate MUST be located in AZ


Salaried, WAH, well seasoned teammates willing to assist in the learning process.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care