Aetna Supervisor, Prior Authorization in Phoenix, Arizona

Req ID: 42003BR


This is an in office role located in Phoenix, AZ.

Prior Authorization Supervisor responsible for day to day PA transitions both fax and phones. Managing turnaround times to meet regulatory requirements for both Medicare and Medicaid

Fundamental Components:

This role will co-manage a PriorAuthorization team.

Managing turnaround times to meeting regulatory requirements.

Creating and maintaining staff resources


Candidate must have experience 1-2 years leading or managing a team. Preference is to have someone who has managed a large team, both in office and teleworkers.

Experience with call center environment desired.

Experience with managing profax is desired

Prior authorization experience is desired.


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.


Functional - Management/Management - Customer Service/1-3 Years

Functional - Medical Management/Medical Management - Precertification/1-3 Years


Technical - Aetna Applications/QNXT/1-3 Years/Power User

Technical - Call Management/CMS/1-3 Years/Power User


General Business/Communicating for Impact/ADVANCED

Leadership/Driving Change/ADVANCED

Leadership/Collaborating for Results/ADVANCED


Service/Demonstrating Service Discipline/ADVANCED

Leadership/Engaging and Developing People/ADVANCED

Telework Specifications:

Some work at home is available but role will work primarily out of the Phoenix, AZ office.


Come work for a high functioning fast paced team which reports under the Director of Medical Management Operations. Get experience working with Medical Management and help pave the way of an ever changing industry.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service