IBM Delivery Project Executive in PISCATAWAY, New Jersey
Delivery Project Executive for the PHH and UBS accounts. He will be responsible for P&L, customer relationship and New Business.• Review to specific client opportunities as originated through – word of mouth, request for proposals, and quotes using IBM’s Client Value Model• Participate in the client presentation to articulate IBM value proposition and support IBM Delivery Partner during contract negotiations• Interlock with IBM delivery teams to explain the solution and initiate the project delivery• Report key account performance against target of pipeline growth, signing and revenue, manage the P&L• Lead efforts in conflict resolution, crisis management, and continuous improvement in services delivered to the client and ensure that all service-level agreements (SLAs) are met• Act as a facilitator, when required, between American Airlines and the IBM service delivery teams for the portfolios both within the US and abroad• Consistently manage client expectations• Work with client team to get understanding of pain areas, growth areas, and economics – through discovery workshops, meetings as well as written Question and Answers• Work with technical consultants to drive solution design that addresses clients pain points as per the IBM Client Value Model• Work with other IBM brands to create compelling IBM proposal that addresses the client needs and brings articulates IBM differentiation and Thought Leadership specially in the cloud innovation space• Work on the financial model using the SDM Gross Profit Estimator• Work with Risk & Quality assurance teams to have the proposal reviewed as per delegation levels• Work with Senior management to articulate the opportunity, IBM’s value proposition, Risks and Financial model and secure the leadership approvals• Create Statement of Work (SOW) and contracts addressing IBM scope and deliverables
Application Developer 3-4"Project Management - 4 yearsService Delivery - 4 yearsClient Relationship Handling -
Cloud Application Migration Services
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