Hilton OPEN Waiter/ess 西餐厅服务员 in Putian, China
A Wine Waiter/ess with Doubletree by Hilton is responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while helping to achieve departmental targets.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonâ„¢ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itâ€™s at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As a Wine Waiter/ess, you are responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience. A Wine Waiter/ess would also be required to recommend wines and achieve department targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Provide professional and current knowledge of wines to guests
- Recommend wines to accompany relevant dishes to patrons
- Describe and up-sell wines to provide excellent customer experience
- Project a professional manner with an emphasis on hospitality and guest service
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
- Ensure accurate billing
- Strive to achieve departmental targets
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend training provided by the hotel
What are we looking for?
A Wine Waiter/ess serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer service role in the hotel/leisure/retail sector
- Good grooming standards
- Excellent communication skills
- Passion and commitment to delivering exceptional levels of guest service
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience as Wine waiter/ess/Wine Waiter/ess
- Good interpersonal skills
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton --- where the little things mean everything.
More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreamsâ„¢ Sleep Experience
Job: Bars and Restaurants
Title: OPEN Waiter/ess 西餐厅服务员
Requisition ID: HOT045GT