IBM Operations Manager in Quezon City, Philippines

This role guides a team in providing services in a client, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with clients, vendors and management to ensure high level of client satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

This role guides a team in providing services in a client, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with clients, vendors and management to ensure high level of client satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

Client Innovation Center (CIC)

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.