IBM Design Lead for Watson Patient Safety in Raleigh, North Carolina

Ready to transform health care? IBM Watson Health is ushering in the next era of health care by using Cognitive Computing to tackle some of the industry's most challenging problems - like revolutionizing how doctors research cancer and identifying new drugs to treat diseases. By making connections that may not have been previously considered, Watson can generate new insights that expedite the process of matching subjects to clinical trials and keep patient safe from the adverse effects of drugs.

We have an exciting opportunity for a Design Team Lead on our Watson for Patient Safety team responsible leading a team of UX Designers, Design Researcher and Visual Designers. Our environment is ever changing and requires a candidate who is flexible, thrives in ambiguity and can effectively collaborate across cross-functional groups and locations.

Although Design Team Lead will be your primary role, we’re looking for candidates with secondary skill in User Research or Visual Design.

Responsibilities include:

  • Deliver, review and critique the designs of a multi-skilled design team to ensure effective and rich designs (great interaction, supreme visual styling, consistent and appropriate use of voice and tone, etc)

  • Work with UX designers, researchers and product managers to understand user’s needs and behaviors in life sciences

  • Participate in and lead lean UX activities (in person and remote) in an Agile environment such as user/design research, interviews and workshops

  • Analyze and synthesize the findings; distilling the inherent complexity in the user’s experiences and identify the right problems to solve

  • Translate findings into usable, useful, and desirable user experiences

  • Clearly and quickly deliver ideas to cross-functional teams

  • Test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique

  • Work with Designers and Developers to bring concepts to life while maintaining best practices

Skills Required:

  • Demonstrated ability to break down large projects and plan the work of others

  • Able to focus on design detail and ascertain user value and impact as part of their software experience.

  • Creative, curious, questioning, open to take and provide critique and have a ton of initiative

  • Experience solving complex design problems for Web interactions or software solutions

  • Demonstrated ability to translate research findings into complex interaction designs that provide usable, effective and efficient experiences to users

  • Demonstrated ability to produce and enhance low-fidelity sketches and medium fidelity wireframes to facilitate communication of recommended solutions

  • Demonstrated ability to tell a meaningful story about the user and great presentation skills

  • Written and verbal communication skills, including the ability to articulate alternative approaches

Position may be located in Austin, TX or Cambridge, MA

  • Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline.

  • 7 years experience solving complex user problems

  • Portfolio and work samples including user-centered design skills including visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)

  • Understanding of Design principles and their application

  • Experience designing for accessibility

  • Experience working on complex products with multiple user groups

  • Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations

  • Data analysis and statistical analysis experience

  • At least 2 years of experience in Agile, Scrum and Lean

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