Kaiser Permanente Business Analyst 2 in Rancho Cucamonga, California
Serve as a business analyst on the National Claims Administration (NCA) Reporting & Analytics team. Gather requirements from NCA leaders and customers to create and/or update documentation used to develop reports. Partner with business and information technology developers to ensure the requirements are accurately translated into functioning reports. Perform unit testing and aid in the tracking and resolution of reporting defects. Perform research on reporting solutions and the availability of data for report development. Provide project management oversight and support on larger reporting initiatives. Develop end-user documentation and communications.
Essential Functions: - Requirements definition and analysis: collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications. Develops, implements, and supports common business processes and tools. Recommends basic alternatives to address problems. Assesses and manages risks to minimize impact to the overall operations and/or project. Provides functional direction in a particular area of the operation or project. - Project planning and execution: participates in project management process, including participating in project meetings. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentation and presentations. Plans and manages initiatives, proposals, or projects, including identifying project resource needs and roles. Accomplishes all work within established methodologies and standards. - Business User/Owner Application Support: Provides 2nd and 3rd tier application support for assigned application(s). Monitors production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations. Researches and resolves technical and functional issues according to defined prioritization/severity scheme. Influences client and gains commitment to changes required. - Account Management: Manages relationships with assigned customers/internal clients. As a change agent, works to drive culture change, client communications, and related work regarding system changes, implementations, and related business process impacts. - Business and Process Improvement: Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate.
Qualifications: Basic Qualifications: Experience - Minimum eight (8) years of related professional experience. Education - Bachelor's degree, OR four (4) years of experience in a directly related field. - High School Diploma or General Education Development (GED) required. License, Certification, Registration - N/A
Additional Requirements: - Contributes to the development of concepts, techniques and standards in general business analysis, as well as IT principles and practices. Skills required: - Analysis/documentation of processes, methods, solutions, etc. - Interpretive - translates business processes and requirements into system specifications - Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications: - N/A
COMPANY Kaiser Permanente
TITLE Business Analyst 2
LOCATION Rancho Cucamonga, CA