Verizon Wireless Retail Sales Assistant Manager in Redwood City, California

What you’ll be doing...

  • Lead your team by resolving customer issues and assisting with

  • customer transactions

  • Inspire your team with training and coaching to deliver an exceptional customer experience by managing customer flow & store traffic

  • Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments

  • Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store up-time & functionality

  • Monitors inventory by restocking shelves with product, maintains device security & manages cleanliness of the store

  • Manage store merchandising & planogram compliance in accordance with company expectations

  • Complete store opening & closing activities

  • Lead your team by resolving customer issues and assisting with customer transactions

  • Inspire your team with training and coaching to deliver an exceptional customer experience by managing customer flow & store traffic

  • Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments

  • Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store up-time & functionality

  • Monitors inventory by restocking shelves with product, maintains device security & manages cleanliness of the store

  • Manage store merchandising & planogram compliance in accordance with company expectations

  • Complete store opening & closing activities

What we’re looking for...

Must have:

  • A two-year degree or equivalent experience.

  • Two years of relevant experience in a sales environment.

  • Flexible schedule availability to work nights and weekends.

Better yet, you’ll also have:

  • Demonstrated ability to drive positive results in a team environment.

  • Exceptional people skills for negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

  • Strong written and oral skills for groups and individuals.

  • Experience multi-tasking in a fast-paced workplace.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

REQNUMBER: 464173-1A