HCA, Hospital Corporation of America Document Imaging Technician II in Richmond, Virginia

Health Information Management (HIM) Document Imaging Technician II

Parallon is seeking a Document Imaging Technician II to join our team at our Richmond Shared Services Center.

Job Summary – The HIM Document Imaging Technician II is responsible for efficiently and accurately prepping and/or indexing and quality checking documents from single or multiple hospitals into the Horizon Patient Folder (HPF) document imaging system.

Supervisor – HIM Document Imaging Manager; Facility HIM Manager/Director if located in a facility‐based scanning center.

Supervises – None

Duties (included but not limited to): Prepping duties include:

  • Meets with the HSC courier to receive and account for all totes/containers delivered.

  • Unpacks all totes/containers; sorts and measures medical records according to established procedures.

  • Prepares medical record documents prior to scanning, according to policies and procedures which includes, but is not limited to:

    o Remove staples.

    o Repair tears.

    o Remove duplicate copies.

    o Identify electronically fed documents with no handwriting on them.

    o Placing like forms in reverse chronological order.

    o Ensure patient identifiers are present on all pages, including front and back.

    o Ensure all documents belong to the same patient/account. Indexing duties include:

  • Indexes each medical record document in the HPF system which includes, but is not limited to:

    o Verifies images are correct and legible.

    o Ensures that each scanned document is associated to the appropriate patient.

    o Ensures that each scanned document is associated to the appropriate patient account.

    o Ensures that each scanned document is associated to the appropriate document type.

  • Performs a paper document to PC screen validation to ensure that all documents associated with each record have been scanned.

  • Scans documents according to policies and procedures on an “as‐needed” basis, as directed by departmental processes, the HIM Document Imaging Manager, or their designee.

  • Assists with the boxing of scanned documents according to established procedures. General duties:

  • Maintains or exceeds established quality standards.

  • Maintains or exceeds established productivity standards.

  • Participates at regular intervals in quality audits as designated by HSC and/or HIM Document Imaging Leadership.

  • Communicates issues and any process barriers to leadership appropriately.

  • Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals.

  • Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”.

  • Other duties as assigned.

    Knowledge, Skills & Abilities

  • Organization – establishes courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi‐task.

  • Communication – communicates clearly, proactively, and concisely with all key stakeholders.

  • Critical Thinking – actively and skillfully conceptualizing, applying, analyzing, synthesizing, or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action.

  • Customer orientation – establishes and maintains long‐term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

  • Policies & Procedures – articulates knowledge and understanding of organizational P&Ps.

  • PC skills – demonstrates proficiency in keyboard operations, Microsoft Office applications, and others as required.

  • Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. EDUCATION High school diploma or equivalency preferred.

    EXPERIENCE One‐year experience in an office environment preferred. Prior medical record experience strongly preferred.


Title: Document Imaging Technician II

Location: Virginia-Richmond-HSC - Richmond

Requisition ID: 25771-131146