Olympus America Inc. Stone Management Sales Specialist in Richmond, Virginia

Job Description

Richmond, Virginia Beach, Roanoke, VA - The Stone Management Sales Specialist will aid in the direct sales of the company's Stone Management and Bipolar disposable product lines. The incumbent will call on, and is responsive to, existing and prospective customers, in order to determine customer's needs, concerns, issues, problems and challenges. He/She will use this information to provide solutions to solve customer issues, while enhancing long term relationships between customer, company and Territory Manager. The incumbent will be expected to develop new accounts and grow business in existing accounts within established geographic territory. He/She will be expected to exceed assigned Sales Targets, respond to requests for information and data from sales management, marketing and corporate administration. The incumbent must also understand and work within boundaries of all corporate policies and guidelines. EOE M/F/D/V

Job Duties:

  • Meet or exceed Annual Territory Revenue Sales and Gross Profit Targets for Stone Management and Bipolar Disposables products.

  • Work with the Territory Manager and Regional Management to organize and plan territory for efficient and productive coverage by own initiatives as well as utilizing company's sales business tools.

  • Maintain a complete prospect, competitor, customer database, CRM (Customer Relationship Management) and provide information to management as needed or requested.

  • Establish and maintain relationships with physicians, nurses, hospital management and other areas of surgical services.

  • Utilize sales presentation skills to sell company products via consultative selling to customers that generate closing ratios required to achieve Sales Targets on a quarterly, monthly, period and annual basis.

  • Utilize company's Promotional Programs, Financing Options, Placement & Leverage Agreements as well as other company resources to meet & achieve sales results.

  • Properly allocate time within and between all accounts to ensure attainment of monthly, quarterly, period and annual Sales Targets in all product categories.

  • Complete and maintain sales paperwork, CRM and other records in an orderly fashion and submitting in a timely and accurate manner.

  • Provide necessary and appropriate post sales and support service to customers including:

  • Installation assistance on capital equipment associated with Stone and Bipolar disposables.

  • Train and in-service on use and operation of equipment associated with Stone and Bipolar disposables.

  • Troubleshoot problems.

  • Liaise between the company and the customers for up to date condition on pricing, service and latest product release launches.

  • On going and routine follow up with customers during pre and post sales efforts to ensure proper customer company relationships.

  • Continuously update all customers on company product modifications, changes, and enhancements.

  • Acquire, maintain and expand knowledge of company's products, competitive products, clinical procedures and the surgical market to better meet and serve customers product, clinical and service needs.

  • Represent company at trade association meetings to promote products and meet with key customers relative to progressing sales and associated business goals.

  • Demonstrate a willingness and openness to help others within the Region, Area, or Nation for the Urology GYN Business Group.

  • Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.

  • Utilize and maintain field inventory and other company assets (laptop computer, etc.) for optimum sales results.

  • Report customer product experience issues through appropriate channels in an accurate and timely manner as described in company's policy and procedures.

  • Provide Marketing with technical and market information gathered through customer contacts.

  • Gather data for new and existing products to help Marketing satisfy market needs.

  • Perform all other essential duties as directed.

Job Requirements:


  • Bachelor's degree or equivalent knowledge is required.

  • Minimum of 2 years of sales experience is required; or Olympus Associate Territory Manager experience is required; or marketing or clinical experience, preferably with one year of sales experience is required.

  • Medical sales experience in a hospital with operating room or surgical familiarity a plus.

  • Prior experience or desire for compensation based on salary and commissions is preferred.

  • Must have proven track record of success.

  • Must possess basic computer skills (MS Office) and strong communication (verbal & written), interpersonal and organizational skills.

  • Must possess a high degree of initiative and creativity and the ability to meet deadlines and work with minimal supervision.

  • Ability to lift and carry heavy equipment (minimum 40 lb) is essential.

Auto req ID 2335BR

Posting Title Stone Management Sales Specialist

Company URL Olympus America Inc at http://www.olympusamerica.com/

About Us Olympus America, Inc. with headquarters in Center Valley, PA is a precision technology leader, creating innovative opto-digital solutions in health care and life science products throughout North America. Olympus works collaboratively with its customers and its affiliates worldwide to leverage R&D investment in precision technology and manufacturing processes across diverse business lines. These include: gastrointestinal endoscopes, accessories, and minimally invasive surgical products; advanced clinical and research microscopes. Olympus America Inc at http://www.olympusamerica.com/

Posting Locations Virginia, Richmond

Virginia, Roanoke

Virginia, Virginia Beach

Olympus is an Equal Opportunity Employer, and our policies prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.