HCA, Hospital Corporation of America Coord Oncology Patient PRN in Riverside, California

Founded in 1901, Riverside Community Hospital is a 373 licensed bed, full-service acute care hospital in the heart of the Inland Empire. RCH has been recognized as a Top Performing Hospital and has invested in a new campus expansion project that includes a new 7 story patient tower, 3 story medical office building, and a recently completed 5 level state of the art parking garage. With over 500 physicians on staff, representing over 200 specialties and over 1,900 employees, Riverside Community Hospital is an Inland Empire leader in providing advanced, comprehensive health care to the Inland region. RCH houses the largest Emergency Room and Trauma Center in the Inland Empire at 50 beds with an average wait time of only 15 minutes. RCH is one of Riverside County’s only STEMI receiving centers and is a fully accredited Chest Pain Center. Centers of Excellence include the HeartCare Institute, offering invasive and non-invasive cardiac procedures, Center of Excellence for Surgical Weight Loss, the Transplant Program and a Level II Neonatal Intensive Care Unit.

Schedule: PRN Shift:PRN

Position Summary:
The Oncology Patient Coordinator functions as an integral member of the Radiation Oncology care team providing administrative expertise to ensure all patients receive high quality, efficient care in a timely manner. This position ensures access to the Cancer Center clinical team including Radiation Oncologist, Nursing staff and Radiation Therapists. The Coordinator schedules new and returning patients including physician office visits, testing, ancillary services, and in-patient admissions and nursing care. This position completes insurance verification prior to treatment and also registers each patient on the day of service and again each month they are in active treatment. The Coordinator triages a high volume of patient calls according to established algorithms, answering questions, resolving issues and referring patients to the appropriate clinical care specialist. The Coordinator works closely with the Radiation Oncologist and clinical teams to create and manage master clinic schedules and templates to ensure efficient patient flow during daily clinics. This role also obtains registration data within 24 hours of scheduling an appointment/admission to begin the insurance verification, and authorization and/or financial assistance processes with all payors and various Medical Groups.

POSITION REQUIREMENTS

  • Education:

    o AA Degree Preferred

  • Experience:

    o Three- five scheduling in demanding medical environment preferably in Oncology related services

    o Customer service 3-5 years’ experience in demanding medical environment preferably in an Oncology department

    o Three-five years of experience in the medical field preferably in Oncology

    o Admitting experience in the Medi-Tech system 3-5 years’ experience preferably in Oncology

    o Three-five years’ experience working with Payor’s specifically related to verification of benefits and out of pocket costs for Oncology patients

    o Three-five years’ experience working with clinical trail’s in Oncology

  • Special Qualifications:

    o Alpha and numeric filing General office procedures

    o Receptionist duties

    o Extensive Medical terminology preferably in Radiation Oncology

    o Maintain accurate records

    o Typing speed of 40 wpm

    o Computer operation and functionality 3-5 years’ experience working with Aria/Eclipse preferred

Job: *Admitting Registration Clerical & Scheduling

Title: Coord Oncology Patient PRN

Location: California-Riverside-Riverside Community Hospital

Requisition ID: 07150-8930