Kaiser Permanente Membership Analyst - Rockville, MD in Rockville, Maryland
The Membership Analyst provides support to MSBD staff and Sr. Health Plan and Medical Group Management related to the processing, analyzing, and reporting of the region's membership information. The position works in collaboration with stakeholders to develop the right set of reports using existing Business Intelligence systems to deliver timely information and satisfy customer requirements.
Essential Responsibilities: - Processes, analyzes and reports monthly membership information to support region and program wide business requirements. The activities needed to support the region include, processing monthly membership results, providing customers with monthly reports, analyzing line of business and product trends, and communicating results to key stake holders. - Develops and maintains membership reports. Works with customers to understand current and future business needs. Collaborates with IT to maintain and enhance Business Objects Universes and membership Data Marts. Develops new reports in Business Objects and Excel as needed. Provides necessary group details for completing membership summaries using existing reports, Salesconnect, and other systems as needed. - Designs and prepares ad hoc reports and analyses in accordance with business requirements. Works with Sr. Membership Analyst to provide an early look for membership and growth on as needed basis. Develops and maintains zip code database and provides lists for commercial and Medicare by service areas as needed. Develops and maintains the Membership Analytics SharePoint Site and manage the team's shared network folders. - Collaborates with Manager, Membership Forecasting and Analysis to determine other duties as directed.
Qualifications: Basic Qualifications: Experience - Minimum one (1) year of experience in a reporting and analysis role. - Minimum one (1) year of experience using Business Intelligence systems or data mining tools. Education - Bachelor's degree required, OR four (4) years of experience in in a directly related field. - High School Diploma or General Education Development (GED) required. License, Certification, Registration - N/A
Additional Requirements: - Demonstrated ability to conduct and interpret quantitative analyses. - Expected proficiency in Excel, Power Point and Word. - Demonstrated success in developing effective working relationships with key stakeholders. - Demonstrated ability of handling and managing competing and shifting priorities in a fast-paced environment. - Excellent written and oral communications skills.
Preferred Qualifications: - Experience gathering, analyzing, and summarizing demographic, economic, or financial information preferred. - Experience in healthcare or service industry preferred. - Knowledge of Business Objects and Cognos preferred. - Proficiency with mapping software and Lotus Notes preferred.
COMPANY Kaiser PermanenteTITLE Membership Analyst - Rockville, MDLOCATION Rockville, MDREQNUMBER 584822
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.