Bank of America Investment Specialist in Rolling Meadows, Illinois

Job Description:

Position Description

  • Exciting opportunity to make a meaningful difference in the financial lives of others

  • Deepen client relationships by delivering world-class customer care and investment expertise

  • Join a company awarded for Outstanding Customer Service Experience 6 years in a row by JD Power₁

  • Earn a competitive base salary with opportunities for performance-based bonuses and career growth in a fast-pace culture

The Ideal Candidate is:

  • Highly self-motivated and goal-orientated

  • Client-focused with a passion for excellence and positive team attitude

  • Eager to start a career at a fast-growing company that rewards hard work and dedication

  • Committed to earn the Series 7 & 66 securities licensed within 90-120 days

Benefits

  • Nationally recognized New Hire Training Program, with4-5months of full time paid training

  • Pay for performance bonuses

  • Top tier benefits through Bank of America –such as 401kmatch, medical/dental, tuition reimbursement, childcare assistance, paid vacation time

  • Access to Employee Networks such as: Women’s Leadership, LGBT Pride, Black Professionals, Asian Leadership, Military Support Awareness, Inter-Generational

Investment Specialists work in the Merrill Edge Investment Center helping self-directed investors with their account and trading needs. You will assist clients with education on our online platform, research, enterprise offerings and deepen relationships through understanding financial goals. The Investment Center provides several career paths including a variety of specialty teams servicing technology needs, online chat and email, and advanced trading techniques.

PLEASE CLICK ON THE LINK AND WATCH THIS New Merrill Edge Recruiting Video: at http://https//www.merrilledge.com/academy-video-modal prior to applying so you get a great understanding on Merrill Edge!

  1. J.D. Power 2016 Certified Contact CenterProgramSMrecognition is based on successful completion of an audit and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.

Required Skills: " MUST " have these skills to be minimally qualified.

  • Series 7 and Series 66 is required; if not currently held, must be obtained within 120 days

  • Communicate effectively

  • Strong computer skills with an ability to multitask in a fast paced environment

  • Requires basic knowledge of the organization, products and/or services

  • Ability to adapt and seek solutions for customers in a fast-paced environment

  • Bachelor’s degree is preferred, or 1-2 years relevant work experience

Preferred Skills & Abilities:

  • Excellent customer service skills with the ability to actively listen to clients and demonstrate empathy Capable of effectively operating in a team oriented and highly collaborative environment

  • Excellent interpersonal, leadership and oral/written communication skills

  • Capable of multi-tasking and working efficiently under stress and high volume

  • Previous knowledge of client account services

Posting Date : 08/23/2017

Location : US-IL-Rolling Meadows

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Weekly Schedule : Must be flexible to work any schedule 8am-9pm Sunday-Friday

Assistance for Applicants with Disabilities

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.