Verizon Sales Ops Coordinator in Rolling Meadows, Illinois
What you’ll be doing...
Role: WORK & REVEAL Sales Administrator
Direct Reports: N/A
Product Platform (SME): WORK & REVEAL
The Bilingual Sales Administrator will provide full sale life-cycle support which includes contract management, installation escalations, implementation, and revenue recognition by driving the subscriber base (new, retention). This role relies on heavy emphasis with cross-functional team work and accountability (i.e. sales, finance, operations, customer service and collections).
+ + Directly manage and facilitate contracts including approvals, addendums, customer support (internal and external) as well as cancellations and audits
Working closely to resolve customer and sales inquiries with each local or remote manager(s), trainer(s), marketer(s), customer service and operations.
Consistent communication and training with the sales teams and cross functional department in respect to process changes under the direction of the Director
Daily auditing of CRM, sales contracts, approvals, ARPU and documentation
Perform all additional assigned administrative duties as necessary (special project based)
Problem solving (cross functional responsibilities such as, legal: operations, customer service and finance)
Overtime will be required to meet the needs of the company
Experience handling confidential information
Commissionable tracking per sales contract
Extremely dependable, self-sufficient, and detail oriented
Team player with strong work ethic
Problem solver with extensive detail oriented skill sets
Proficient computer skills – strong knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Experience with CRM systems (Salesforce.com, NetSuite) a plus
Any additional duties assigned as necessary
What we’re looking for...
ability to speak spanish fluently
High School Diploma
Bachelor’s Degree or College Coursework
General Experience Requirements:
1+ years in sales operations
2+ years in sales operations
Skills, Knowledge, Abilities (e.g. software proficiency, language, project management):
CRMs (Salesforce.com, NetSuite)
Working Conditions/Physical Demands (e.g. lifting 50 lbs, travel requirements):
Ability to sit at a desk for the majority of the day using dual monitors, desk phone, mobile phone and chat
Required to work in assigned Fleetmatics office each day
On-call sales support utilizing iPhone/iPad/Laptop
Medium travel between locations (approx. 1-2 offices per quarter) depending on demand
Core Behavioral Attributes (e.g. Interpersonal and communication skills):
Strong communications skills within the company and with customers (verbal and written)
Presentations speaking to groups from 1-15+ people
Team / Family oriented
Strong integrity and passion
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.