Eaton Corporation Quality Manager in Roxboro, North Carolina

Eaton’s Vehicle Division is seeking a Quality Manager for our Roxboro, NC Facility.

Position Overview:

Deploy the Strategic Quality Plan at the operational level in conjunction with the Division Quality Assurance Manager and provide overall quality leadership to the organization. Be tenacious in driving the continuous improvement efforts throughout the operation in support of Total Quality Leadership, the Eaton Quality System and the Eaton Business System. Provide support in Total Quality Leadership to customers, suppliers, partners and the support service functions of the organization. This position also manages the Quality Assurance strategy of the organization to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements. This position’s primary function is tactical in nature.

Job Description:

  • Be a driving force in insuring a strong and committed culture of quality throughout the organization.

  • Develop and implement a Quality organizational structure (utilizing the OCA) capable of supporting the strategic initiatives of the division and lead the efforts to integrate quality needs into the development of short and long range strategic business plans for the operation.

  • Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied. This includes the complaint management system and the corrective / preventive action process related to customer issues – with feedback to the division – and the coordination of customer visits and audits.

  • Partner with the Supply Chain Management organization relative to the Supplier Quality Assurance activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners. This includes the feedback of supplier performance to suppliers and the division.

  • Provide expertise in Quality Assurance and process improvement tools and methods to the other functions of the organization to support them in their continuous improvement activities to insure compliance with the policies of the Eaton Quality System.

  • Participate as an equal member of the leadership team in the advancement of the organization in the Eaton Business Excellence Assessment Process, including Certification and the pursuit of the Award, using the Eaton Business Excellence Assessment Criteria.

  • Participate as an equal member of the leadership team, all of whom are responsible for the advancement of the quality goals and objectives of the organization to insure the quality and effectiveness of the product and processes utilized in the plant. The end goal is complete customer satisfaction with product quality, delivery and responsiveness to issues with the objective of being proactive and preemptive.

  • Lead the initiatives of the operation in the development, implementation and improvement of the appropriate Quality Management Systems throughout the organization, with all the documentation required. This includes providing advanced quality planning support in the development and launch of new products, processes and services.

  • Oversee and/or lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.

  • Drive the deployment of the Eaton Quality System process for the organization including identification of improvement actions that result from the EQS assessment process.

  • Develop, gather and analyze key organizational quality metrics related to the Balanced Scorecard and perform periodical reviews to evaluate trends and results and establish action plans to provide the necessary improvement at an operational level.

  • Develop and analyze statistical data and product / process specifications to determine present standards and establish proposed quality and reliability requirements for the finished product.

  • Manage the performance and provide career development opportunities to all the employees within the quality function of the organization through the utilization of the OCA and APEX. This includes on going coaching and feedback to ensure organizational goals are met.

  • Identify, design and/or implement quality assurance training programs for key personnel in conjunction with the Eaton Quality System to satisfy the needs of the organization.

  • Provides guidance to OPEX in deployment of Eaton Lean System and drives continuous improvement and cost out initiatives.

  • Manage the budget of the Quality organization.


Basic Qualifications:

  • Bachelor’s degree from an accredited institution

  • Minimum of (5) five years’ experience in manufacturing, manufacturing engineering, product engineering or quality assurance.

  • Two (2) years’ experience developing and leading strategic quality, manufacturing or engineering projects

  • Legally authorized to work in the US on an on-going basis without company sponsorship

Preferred Qualifications:

  • Bachelor’s degree in engineering, technical or other related discipline

  • Six Sigma, Lean Manufacturing, Eaton Business Excellence Criteria, Project Management,

  • Organizational Change Management, Quality Management System standards (i.e. ISO/TS 16949:2002, etc.), Interpersonal Communications and Leadership Skills Development.

  • A demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic planning and project management.

  • Proven track record of leading and managing quality initiatives that have resulted in improved productivity and reducing cost of non-conformance in a manufacturing setting.

  • Preferred to have experience in managing a quality function and building organizational capability in that function.

Position Criteria:

  • ASQ Certified Quality Manager – CQM, ASQ Certified Quality Auditor – CQA, and/or ASQ Certified Quality Engineer – CQE.

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www.

Job: Quality

Region: North America – US/Puerto Rico

Organization: VEH NAA North America Auto

Job Level: Manager

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.