Kaiser Permanente Clinical Supervisor, Addition Medicine (North Lancaster) in Salem, Oregon
The Clinical Services Manager assumes supervisory and management responsibilities for chemical dependency counselors and onsite daily operations of assigned Addiction Medicine location(s). Participates with the Clinical Director in program development and planning. Provides high quality counseling services to Kaiser Permanente members in a cost-efective manner and in accordance with accepted professional practice standards. Participates in Addiction Medicine management team. Assures accreditation/licensing standards of state and private organizations, (e.g. OADAP, DASA, NCQA) within assigned location(s).
Essential Functions: - Administrative management: Manages day to day functions of assigned clinic; daily staff scheduling, scheduling Counselor of the Day (COD), assuring adequate coverage for patient care, etc. Oversees the compliance of staff to OAR/WAC rules. Monitors compliance to Kaiser Permanente Policies&Procedures. Develops Department Policies and Procedures as assigned. Monitors staff external and internal referrals. Develops and maintains relationships with community referents. Manages clinic operations with Health Plan partners. Coordinates interdepartmental services within assigned clinic(s). Assists in contract management and compliance. Coordinates with other department supervisors to ensure consistency of care. Represents department at clinic Facility Heads meeting. Represents department at clinic Disaster/Fire Safety Committee meetings. Monitors data collection. Coordinates research projects at assigned clinics. - Personnel management: Writes and conducts performance appraisals on chemical dependency staff. Manages and resolves staff conflict. Development of Staff Training Plans. Conducts staff disciplinary process. Monitors staff adherence to credentialing and licensure requirements. Advises Clinical Director in hiring and termination of clinical staff. - Clinical supervision: Advises Counselor of the Day when on duty. Monitors the quality of clinical care provided by counseling staff. Reviews clinical records and assures appropriate assessments, diagnosis, treatment planning, treatment disposition, discharge planning, and daily documentation and correspondence. Leads program development related to treatment activities. Facilitates and leads clinical case conferences. Coordinates with other Clinical Supervisors to assure consistency of clinical care. Participates in department Quality Assurance activities. Addresses patient concerns/complaints at the supervisory level. - Direct clinical responsibility: Provides high quality counseling services, (individual, group and family), to chemically dependent patients and codependents through assessment, diagnosis and formulation and implementation of treatment plans in an outpatient setting. Provides Counselor of the Day services. Performs hospital consults at assigned locations as needed. Provides case management through appropriate triaging and referral. Consults with other providers. Direct contacts of patients and their families. Reports to outside agencies. Documents in writing all care in patient's permanent medical record in accordance with accepted medical and legal standards. Provides all care in accordance with accepted practice standards, supervision, and department protocols. Meets additional direct service needs in absence of clinical staff.
Qualifications: Basic Qualifications: Experience - Minimum three (3) years of post masters counseling experience in a state approved or otherwise accredited/licensed chemical dependency treatment facility. - Minimum one (1) year of experience of supervising professional staff or successful completion of a course in supervision approved by the Clinical Director. - Experience managing quality assurance activities in a chemical dependency counseling setting. Education - Master's degree in counseling, social work, or closely related field, (MSW, MS, MA, MED) from an accredited institution. License, Certification, Registration - Certified Alcohol&Drug Counselor&/or Licensed in professional discipline with specialized training in addictions treatment.
Additional Requirements: - Thorough&working knowledge of chemical dependency treatment for adults, adolescents&families. - Thorough understanding of the addiction&recovery process. - Working knowledge of best practices in the addictions treatment field. - Knowledge of the community based support groups. - Thorough&working knowledge of legal requirements for abuse reporting. - Understanding of culture and the influences on the counseling process. - Knowledge&understanding of the accepted practice protocols, ethical guidelines and behaviors for addiction counselors. - Working knowledge of management and clinical supervision practices. - Demonstrates customer-focused service skills. - Ability to assess, diagnose and treat chemically dependent patients and their family members. - Individual, group and family counseling skills. - Able to see a large volume of patients. - Excellent communication and problem solving skills. - Ability to provide clinical supervision to professional staff. - Able to teach an alcohol&drug treatment curriculum.
Preferred Qualifications: - Two (2) years of experience in managing quality assurance activities in a chemical dependency counseling setting. - Experience with counseling adults, adolescents&families. - Experience in providing substance abuse consultation. - Master's degree and five (5)years of full-time (paid) post masters, including two (2) years of clinical/administrative supervisory experience in a counseling setting. - Counseling chemically dependent patients and families in a chemical dependency treatment setting within a managed care system. - Treatment options for dual diagnosis issues; including sexual&physical abuse. - Working knowledge of universal precautions of body fluids. - Understanding of state requirements for licensing addiction programs. - Ability to diagnose and treat patients with mental illnesses. - Ability to use appropriate procedural/testing equipment. - Comfortable interfacing with large provider and support staff groups. - Previous computer experience with electronic medical records.
COMPANY Kaiser PermanenteTITLE Clinical Supervisor, Addition Medicine (North Lancaster)LOCATION Salem, ORREQNUMBER 631496
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.