HCA, Hospital Corporation of America Division Director, Clinical Quality/Resource Management (Richmond, VA) in Salem VA, Virginia

JOB SUMMARY: Supports the Division Clinical Quality Operations and Performance Improvement strategy in coordinating activities across Quality and related areas. Maintains oversight responsibility for all clinical performance improvement activities, outcomes/variations conducted throughout the Capital Division and works to develop improvement strategies through facility and division collaboration.


  1. With the Division Vice President of Quality, represents the Division and facilities in providing input to help establish division quality programs and overall HCA Clinical Services Group (CSG) priorities.

  2. Works with the facilities to drive improvement on national and state/local levels on publicly-reported measures, regulatory alignment, clinical variations, focused clinical reporting and HCA-supported national programs (Leapfrog, IHI, etc.).

  3. Leads the analysis of division and facility clinical quality performance, resource utilization and improvement opportunities and collaborates on the development of improvement strategies.

  4. Works with clinical leadership to develop and implement education/development focused on quality and patient safety, quality metrics, data utilization, continuous improvement, best practices, reporting requirements, and compliance management.

  5. Monitors and analyzes data, trends and patters that affect quality of patient care and service.

  6. Assures dissemination of the information and outcomes of Clinical Quality activities to division and facility leadership.

  7. Demonstrates clinical knowledge as well as current knowledge of regulations and standards as related to TJC, CMS, state Health Departments and contracting health plans (as applicable); maintains awareness of changes in the regulations and requirements of accrediting bodies.

  8. Demonstrates knowledge of current methodology and practices. Demonstrates awareness of the responsibilities of the position and how it interfaces with the rest of the healthcare team. Works closely with all department members as required, is flexible to meet the needs of the department and changes in the workload.


    • Clinical degree with at least ten years of clinical practice experience

    • Minimum at least five years of direct quality/performance improvement experience in an acute care setting

    • Knowledge of QI/PI methodology

    • Leadership experience in clinical and/or administrative role in a large, (multi-) hospital system

    • Experience in coordinating activities and involvement across a range of facilities, issues, clinical areas and programs

    • Significant experience with a major quality or performance improvement framework

    • Experience analyzing quality and clinical performance information, public reporting, national standards organization, regulatory agencies and managing regulatory compliance

Job: *Directors & Managers

Title: Division Director, Clinical Quality/Resource Management (Richmond, VA)

Location: Virginia-Salem VA-Lewis-Gale Medical Center

Requisition ID: 25505-38026