Deloitte One Team Associate in San Jose, California
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.One Team AssociatePosition SummaryAs part of the office Operations Team, the One Team Associate (Associate) provides daily office services, hospitality and meeting services support to a varied group of professionals in a large corporate office environment. This role requires a customer-centric, proactive, positive, and detail focused individual who enjoys working in a fast-paced team-oriented support model. ResponsibilitiesMeets and greets customers with a warm and professional disposition while supporting general questions or requests and addressing needs with a sense of urgency and priorityServes as a customer interface and quickly assists in addressing or supporting requests which may include: meeting support, facilities issues, housekeeping issues, A/V, meeting/work space needs, office moves, daily hoteling management (check-ins, reservations, etc.) and other office servicesSupports meeting/event execution including: space configuration set-up and tear down; A/V set-up, support, and troubleshooting; greeting vendors and supporting or assisting with catering set-up and breakdown; other day-of execution needs (e.g. signage set-up, delivery of meeting materials); and coordination with other team members/others, where appropriateSupports offices services and related tasks which may include: processing and delivery of mail/packages; support of visitor/customer reception desks and phones; requests for printing (including production and assembly of firm client documents and other deliverables); ordering and stocking of office supplies; general cleaning (non-janitorial activities); and general support for client records managementEnsures physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follows-up to ensure all requests have been completed and to satisfactionEnsures working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building and Deloitte protocols and proceduresFosters and builds positive relationships with team and customers and communicates effectively and proactively, as neededMaintains and enforces standard office security procedures and security badging accessibly including performing any related duties (as assigned)Cross-trains in other department services areas to provide back-up support as neededPerform other tasks and special projects as required or as assigned by management teamQualifications and requirementsAssociate s or bachelor s degree preferred; minimum high-school diploma requiredMinimum of 1 year of related hospitality or office support experience preferably in a corporate, hospitality, service-oriented or customer-centric environmentProficient in Microsoft OfficeStrong written and verbal communication and interpersonal skillsApproachable, professional and pleasant demeanorProfessional maturity and ability to interact with all levels of professionalsProfessional agility and ability to handle multiple priorities with an appropriate sense of urgencyAbility to work occasional overtimeAbility to lift up to 35 lbs.
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Category: Administrative and Support Services