Kaiser Permanente Chief Operating Officer and Chief Nursing Officer, San Rafael Medical Facility in San Rafael, California
Facilitates, directs, and coordinates operational activities and programs relative to the day-to-day hospital operations of the medical center through the delivery of cost effective and quality services.Provides strategic leadership as the patient care executive responsible for all nursing and other designated patient care functions/services within the hospital organization.Working closely with TPMG and Labor leadership, builds effective partnerships and promotes collaborative relationships in the medical center. Assures implementation of system-wide and regional strategic initiatives and policies. Participates with senior leadership to achieve the highest quality health care in a clinically and fiscally accountable manner.
Essential Functions: - Manages the day-to-day operations in the hospital. Assumes responsibility for hospital administration in the absence of the SVP and Area Manager. Provides leadership in building a team and an organization that will assume responsibility and accountability for achieving both the mission and financial/operational objectives of KP. - Oversight for the professional practice of nursing and the provision of nursing care in all licensed or surveyable areas of the medical facility. Oversight is defined as having responsibility for regulatory, quality, service, resources, nursing staff competency and evaluation of the overall delivery of nursing care. Maintains strong collaborative relationship with medical director and medical staff leadership and coordinates with medical group partners to provide for the seamless transition of patients across the continuum of care. - Provides strategic leadership in bringing together diverse constituencies for the purposes of conceptualizing, articulating, and implementing a shared vision for the medical center. For Patient Care Services, implements a performance improvement program, including planning, setting priorities, conducting systematic performance assessments, implementing improvements based on such assessments, and maintaining achieved improvements. - Provides leadership in the development and execution of key strategies which differentiate KP from its competitors in the area of service and clinical excellence. Establishes clearly defined goals and objectives and ensures follow-through in a timely manner. Promotes open, effective, and ongoing communication and the sharing of information among and between KP employees, physician leadership and medical staff. - Develops effective working relationships with key stakeholders, including assistant hospital administrators for Support Services, Quality and Service, HR, Public Affairs, I.T., Pharmacy; Infection Control; DONP; MGA; Chiefs of Service; Regional PCS and Continuing Care; and Community Peers. - Manages the operating and capital budgets of areas of responsibility. Aggressively mitigates all variances to budget. Makes sound decisions on best use of resources in support of regional priorities and strategies. - Supports the successful operational implementation of HealthConnect and New Products. - Ensures the successful implementation of, promotes, and operationalizes the Labor-Management Partnership throughout the organization. Achieves key LMP initiatives and ensure the demonstration of LMP behaviors throughout the hospital. Ensures Labor participation in appropriate decision making forums and committees. - Provides leadership in mentoring and developing direct reports and staff in a manner which emphasizes the importance of team work, collaboration, and the sharing of information, resources, and best practices among stakeholders across the organization. With HR, directs the implementation of integrated human resources strategies to ensure quality results in the identification, recruitment, retention and development of key human resources. - Understands, articulates, and ensures compliance with patient care standards reflected in federal and state regulation, The Joint Commission, California Nurse Practice Act, and organizational policies and practices. - In conjunction with medical facility leadership groups, determines the most cost-effective and efficient levels of patient care clinically and operationally; implements such locally. Participates in hospital strategic planning process and collaborates with facility management team and the medical staff to develop the overall financial plan for the medical facility. - Achieves/exceeds performance expectations throughout the hospital-s operations. Establishes an environment that supports caregivers and enhances growth, communication, and job satisfaction. - Develops and implements quality and utilization standards for patient care services to ensure coordinated plans of treatment, delivery of services that meet members needs, and the cost-effective utilization of necessary services. Ensures that nursing practice and clinical policies and procedures are reviewed and updated and are consistent with current standards and evidence-based practice. - Communicates effectively as hospitals advocate to members of the community, continually seeking ways to improve and promote the public relations objective of the hospital and marketing services. - Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente-s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente-s policies and procedures.
Qualifications: Basic Qualifications: Experience - Minimum ten (10) yearsof progressive experience in clinical, management and leadership roles in a multi-faceted health care system and multi-service provider setting required. Education - Academic degree in nursing required (Bachelor's or master's degree). - Masters degree in nursing or related field required (Health administration, business, public health, or management). License, Certification, Registration - Active and current registered nurse license in the state of California
Additional Requirements: - Experience assessing programs, evaluating organizational needs, designing process changes, and successfully implementing changes to process flow and patient care. - Extensive experience working with physicians and other clinicians. - Significant leadership experience in regulatory surveys. - National certification in nursing administration or advanced nursing administration required within three (3) years for an incumbent Chief Nursing Officer assuming position, and within one (1) year of a newly hired Chief Nursing Officer assuming position. - Must have examples of successful collaborative efforts. - Thorough knowledge of the principles and practices of hospital administration. - Demonstrated leadership and an ability to influence and motivate others. - Demonstrated success in operations improvement efforts, cost management initiatives, and health system development and management. - Thorough understanding of the healthcare industry, particularly related to physician relationships. - Executive level communication, presentation, leadership, analytical and problem solving skills required. - Demonstrates a proven customer focus and delivers on commitments. - A dynamic, highly motivated, results-oriented individual who generates innovative and progressive ideas. - Thorough knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for hospitals and healthcare systems, including Knox-Keene Act, Federal HMO Act, JACHO, and all applicable Medicare and Medi-Cal regulations. - Ability to delegate appropriately and provide opportunities for staff to further develop their skills and knowledge. - Ability to lead and manage through influence and change. - Must possess unquestionable professional integrity and a candid, honest style which evokes credibility and inspires confidence. - Demonstrated ability to achieve results in a union environment. - Proven ability to deliver results for meeting organizational objectives. - Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications: - N/A
COMPANY Kaiser PermanenteTITLE Chief Operating Officer and Chief Nursing Officer, San Rafael Medical FacilityLOCATION San Rafael, CAREQNUMBER 565101
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.