Kaiser Permanente Program Manager Sr (IT) in SEATTLE, Washington

Title: Program Manager Sr (IT) Location: WA - Seattle-Renton-GH Campus - Southwest Job Number: 172113

Exciting New Senior IT Program Manager (Server Platform Operations) Opportunity Available with Kaiser Permanente Washington!

Join us in our efforts to continue to transform our KPWA IT Operations organization strengthening the positive experience and productive results we deliver to our customers, members and partners across our business.

Kaiser Permanente Washington, headquartered in Seattle, Washington, provides and coordinates complete health care services for more than 650,000 members through 26 medical centers. Founded in 1947, Kaiser Permanente Washington existed for nearly 70 years as Group Health Cooperative, a regional nonprofit which gained national recognition for medical quality, disease prevention, and evidence-based treatments.

Kaiser Permanente welcomed Group Health, its medical centers and members, into the Kaiser Permanente family in 2017 creating Kaiser Permanente's eighth region. Kaiser Permanente of Washington is a total health organization comprising Kaiser Foundation Health Plan of Washington, and the Washington Permanente Medical Group, P.C., formerly Group Health Physicians, an independent medical group that features more than 1,000 physicians.

The Senior IT Program Manager supporting and collaborating with our Server Platform Operations Leadership Team will be responsible for the successful initiation and management of strategic and improvement Initiatives and large ongoing programs that involve multiple projects and operational components and require coordination with other programs.

The Senior IT Program Manager will guide the planning process to develop the vision and business rationale, define program structure and establish the overall approach. The Senior IT Program Manager will coordinate multiple projects and will ensure that the work products and processes of the project teams meet the defined standards.

KPWAHTF Qualifications: Education Minimum Education Requirements: Bachelor’s Degree in Business, Public Administration, Health Administration, Information Technology or related field. Preferred Education: Master’s Degree in Business, Public Administration, Health Administration, Information Technology or related field.

Knowledge/Skills Minimum Knowledge/Skills Requirements: Advanced communication skills, oral and written, formal and informal, prose and presentation style, to wide-ranging audiences. Demonstrated ability to organize and disambiguate complicated and chaotic scenarios. Critical thinking and root-cause problem solving skills. Ability to simplify and summarize complex topics for non-technical audiences. Ability to analyze complex problems quickly; prioritize responsibilities; provide attention to detail. Strong project management skills. Strong conflict resolution ability. Ability to work cross-functionally and lead teams without direct-reporting authority. Ability to move quickly in a dynamic and fast-moving environment. Familiarity with program or sector-specific concepts, practices, and procedures. Preferred Knowledge/Skills: Intermediate demonstrated use of Lean/Six Sigma methods and practices; systems thinking expertise; group facilitation and consultative skills. Prior Health care delivery and/or health insurance experience.

Experience Minimum Experience Requirements: 10 or more years of program/project management experience, leading small and large projects to completion on time, within budget and with originally planned scope. License/Certifications Minimum License/Certifications Requirements: None Required Preferred License/Certifications: Able to obtain shortly after hire Program Management Certification.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Job: Information Services Bargaining Unit: WWA Admin Exempt (non-union) FTE: 1 Schedule: Full-time Shift: Day Job Days of shift: M-F Hours of shift: 0-5 Travel: No Job level: Manager without Direct Reports Job type: Standard Employee status: Regular J2W code: MGMT

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.