Pearson Test Administrator - Seoul in Seoul, South Korea

Test Administrator - Seoul

Description

Description

The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. The Test Administrator is also responsible to recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed and shared with the Regional Testing Center Manager.

Candidate needs to be available to work various shifts between the hours of 8:00am – 5:15pm as scheduled, any day Tuesday through Saturday. Minimum working hour a day is 4 hours with schedules available 2 weeks in advance.

Working Hours

  • Need to be available to work various shifts between the hours of 8:00am – 5:15pm as scheduled, any day Tuesday through Saturday.

  • Minimum working hours a day is 4 hours.

  • Schedules are available 2 weeks in advance.Hourly rateKRW9500Core Competencies1. Detail Oriented2. Communication Skills3. Problem Solving4. Organizing Skills5. Customer Focus6. Ethics and ValueScope and Impact of the RoleWorking on site with other Test Administrators, the Test Administrator serves candidates directly with appropriate implementing of operational policies and examination procedures.Primary Responsibilities60%

  • Review test roster and prepare for candidates including those with special accommodation request

  • Check in candidates and verify identifications

  • Explain the test process briefly

  • Help candidates to place all personal belongings in a personal locker

  • Escort examinee to assigned test station

  • Help the examinee begin the tutorial/test

  • Answer any questions before the timed portion of the test begins

  • Monitor examinees

  • Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself

  • Print the test results after the candidate completes the test20%

  • Perform daily site opening and closing

  • Monitor supplies inventory and order as necessary

  • Assure equipment is operational and test stations are free of extraneous materials10%

  • Ensure the adherence to the Pearson Professional Center quality and security measures.

  • Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed and shared.

Qualifications

Education and Experience required

  • Experience with Microsoft Office and Windows applications required

  • Bachelor degree requiredSkills, Knowledge and Abilities

  • Customer service skills required

  • Good written and oral communication skills in Korean and English

  • Ability to communication both technical and functional

  • Ability to work independently

  • Effective time management skills

  • Ability to handle a reasonable amount of stress

  • Attention to detail

  • Problem solving skills

  • Alertness and courage

  • Ethics and trust

  • Knowledge in operating a computer, fax, and other office equipmentPhysical requirements

  • Be comfortable to work in a quiet testing environment

  • Be flexible in work timings and available on weekend.

Primary Location: KR-KR-Seoul

Work Locations: KR-Seoul-The Exchange Seoul Bldg The Exchange Seoul Building 6th Floor 21 Mukyo-Ro Chung-Gu Seoul 100-772

Job: Testing Center

Organization: Assessments VUE

Employee Status: Casual/Seasonal

Job Type: Standard

Shift: Day Job

Job Posting: Oct 13, 2017

Req ID: 1716148