Olympus America Inc. Product Specialist in State College, Pennsylvania

Job Description

State College, PA -The Product Specialist is an energetic, resourceful, and organized person with an engineering or scientific background to support the Olympus Phased Array Probe product line. This includes coordinating continued application and product support for current products in coordination with support for next generation product offerings. EOE M/F/D/V

Job Duties:

  • Develop a deep understanding of the operation, applications and technical design of the assigned Olympus instruments and accessories.

  • Acquire a working understanding of additional Olympus equipment.

  • Support new product development as directed by Product Manager by contributing to market segment and product requirement research activities.

  • Solicit market feedback to guide product line technical development.

  • Support new product validation in collaboration with Product Manager.

  • Provide advanced technical support to domestic and global customers, sales representatives and application centers.

  • Provide advanced instrument operation and application training to internal personnel and customers in a variety of environments, including webinars, classroom settings and on-site at customer facilities.

  • Develop and sustain product line resource materials including training presentations, instrument web videos, marketing documents and web site content.

  • Collaborate with multiple business departments, including global business centers, global sales representatives, business development managers, engineering, commercial operations, and marketing/communications to complete daily tasks.

  • Support global sales force with technical equipment demonstrations, key account presentations and training activities.

Job Requirements:

(ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED)

  • Bachelor's Degree required in Science or Engineering is preferred or equivalent experience is required.

  • Minimum of 4 years of experience in an applications, technical support, technical sales or product development environment is required.

  • Previous experience with NDT and/or XRF technology or other spectroscopic technique is strongly preferred.

  • Previous experience with handheld instrumentation is a plus.

  • Excellent written and verbal communication skills are necessary.

  • Ability to thrive in an international business environment is essential.

  • Ability to coordinate and motivate people who do not work for you is preferred.

  • Ability to work as an individual or in a team setting is necessary.

  • Strong working knowledge of Microsoft Office tools, especially Word, Excel, PowerPoint is essential.

  • Must be able to multi-task in a fast paced environment.

  • Must be able to travel, up to 30%, domestically and internationally.

Auto req ID 2292BR

Posting Title Product Specialist

Company URL Olympus Corp of the Americas at http://www.olympusamerica.com/

About Us Olympus Corporation of the Americas, with headquarters in Center Valley, PA is a precision technology leader, creating innovative opto-digital solutions in health care, life science and consumer electronics products throughout North America. Olympus works collaboratively with its customers and its affiliates worldwide to leverage R&D investment in precision technology and manufacturing processes across diverse business lines. These include: gastrointestinal endoscopes, accessories, and minimally invasive surgical products; advanced clinical and research microscopes, digital cameras and voice recorders. Olympus Corp of the Americas at http://www.olympusamerica.com/

Posting Locations Pennsylvania, State College

Olympus is an Equal Opportunity Employer, and our policies prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.