IBM Cognitive Process Re-Engineering Associate Partner - Banking (Syd/Mel) in SYDNEY, Australia

Cognitive Process Re-Engineering Associate Partner - Banking (Sydney or Melbourne)IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation. IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge. We outthink ordinary. Discover what you can do at IBM. We are hiring.The IBM GBS Cognitive Process Re-Engineering Practice is a team of industry experienced, strategy, business, and technology consultants who collaborate with our clients to co-create a cognitive agenda for their businesses. This is a growing practice and the leaders and consultants on this team are the architects of AI and robotic automation for our clients. Our Cognitive Process Re-Engineering practice is looking for an experienced Cognitive Process Re-Engineering Associate Partner to maintain effective business relationships with our client’s management team, design industry based solution roadmaps aligned to business value using extensive knowledge of the banking industry and lead the delivery of solutions based on first hand experience. You will need to understand strategy, business process, and/or technology consulting and understand the challenges faced by the Banking industry today and be inspired by the opportunity to work in a team to develop new processes and technologies to overcome these challenges. The ideal candidate will have a background in robotic process automation, cognitive technologies, and/or complex technology project management. You need to have a strong background leading teams performing advanced process modelling and/or operational modelling. You will also have knowledge of consulting methodologies, consulting practice management, and experience in a sellàdeliver role.. Responsibilities Include:

  • Establishing relationships within client organisations and delivering timely, high quality service to the client.

  • Operating as a team member, drawing upon the experience of other professionals within the engagement team and from other functions.

  • Utilizing Automation Playbook and Industry Frameworks to evaluate a business process and identify automation opportunities.

  • Development of client specific points of view and presenting them to senior executives

  • Contributing to the definition of the engagement scope of work and outputs.

  • Build senior line of business client relationships and a business pipeline of opportunities

  • Maintain business controls for pipeline reporting and signings/revenue forecasting

  • Achieve personal signings, revenue and utilization objectives, in alignment with practice objectives

  • Understand client needs and industry trends and develop winning proposals, applying IBM’s consulting and technology/data capabilities

  • Manage the closing of new business

  • Translate winning proposals into referenceable client project delivery –leading medium to large project teams with responsibility for overall successful delivery

  • Maintain high client satisfaction by exceeding expectations and delivery excellence; build strong delivery teams with predictable performance; develop lasting relationships based on mutual respect with clients’ decision makers

  • Recognizing risks and issues related to the engagement objectives and suggesting solutions.

  • Inspire and mentor our consultants, with a focus on building expertise our clients value, external brand eminence and accelerating career advancement of strong/top performers

  • Work with delivery organizations to ensure staffing/talent strategy and investment is aligned with account growth and strategy

  • Reflect IBM’s core values every day, in all interactions –internal and external

    REQUIRED Professional and Technical Expertise

  • Mature Leadership profile with 10+ years of Consulting experience in the Banking Industry

  • At least 10 years in a business consulting firm with experience building practices, including hiring, developing and retaining talent

  • Consistent and proven capabilities in driving Sales/Business Development in large and complex deals.

  • Demonstrated successful leadership of transformation programs - from definition through implementation and realisation of desired outcomes.

  • Proven ability to communicate effectively at the executive level

  • Demonstrated people management ability to lead and mentor staff of all levels

  • Demonstrated business acumen including superior negotiation skills and contract/profit management

  • Willing and able to travel as required

  • Deep Relationship Propensity - Worked with Client in a consulting/relationship-driven behaviours

  • Experience working in a complex matrix organization.

    PREFERRED Professional and Technical Expertise

  • Market Eminence, developing Subject Matter Expertise. Personal Social and Digital Eminence. Published papers or Thought leadership profile

  • Has worked in international environment and across multiple geographies, leading cross cultural global teams

    This role can be based out of either Sydney or Melbourne

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Operations/Infrastructure

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.