IBM Training specialist – Student - Trusteer in TEL AVIV, Israel
Trusteer, IBM Security Group, is seeking a student to join our Training and content team.
As part of the Customer Services group, the Content and Training Team creates and manages all training programs and support content for customer services as well as other parts of the IBM-Trusteer organization.
The team provides training for new and veteran employees on all skill levels, training for customers and consumers (our customers’ customers) and content-related support for the Customer Services group.
The Training specialist will learn everything about our top security products and will be in charge of:
Developing and Producing internal and customer-facing training materials
Updating and revising training programs as necessary, in order to improve the effectiveness of our training materials, the level of our deliverables and the user experience
Ensuring that the training requirements and the business goals of the group and the company are met
Developing certification paths (including OJT kits and guides, assessment tools, exams, etc.)
Maintaining the Content queue (resolving content-related tickets, mainly writing/re-writing articles, phrasing/re-phrasing materials)
Must be admitted student in a recognized academic institute in Israel with at least 3 semesters left to graduation
Able to work at least 3 days a week
Excellent English level
Technical background and fast-learner
Good writing and communication skills, both internal and customer-facing
Experience in creating and managing various types of training programs, projects and curriculums
Experience with eLearning authoring and training development tools, such as: Articulate, Captivate, Camtasia, Powerpoint
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.