Shell Continuous Improvement Project Lead in TN, India

Auto req ID 47668BR

Job Title Continuous Improvement Project Lead

Country of Work Location India

City, State (if applicable) TN

Company Description The aim of the Shell Business Operations, Chennai is to provide the Group with operational excellence through highlighting and utilizing process improvements and functional efficiencies as well as by leveraging economies of scale. Currently, the Chennai centre provides a wide range of finance, accounting and business services to Shell operating companies across several business sectors globally.

Set up in September 2007, the Chennai centre has grown rapidly and now , in its fourth year of operations , it has crossed the 1600 staff mark. The centre is located in the RMZ Millennia Business Park, where the Shell campus is a LEED Platinum building with world class infrastructure. The business is expected to grow further over the next two years and infrastructural additions to support this have been planned.

The main focus in Chennai is on Finance Operations which supports delivery of the global Finance functional plan. There is also a ‘Downstream India’ - Customer Services Team that handles lubricant depot ordering within the country. The Shell Business Operations (SBO Team) manages the centre facilities and supports business partners’ operations on site. There is a strong focus at SBO on safety & well being of staff and on its three core values: Compliance, Intervention & Respect.

Job Description

Equipping Finance staff with the right behaviors & skills to solve problems on their own

Train & Coach on improvement project delivery

Train & Coach on Royal Duch Shell (RDS) CI Ways of Working to leaders

Build a working understanding of CI through training of staff at all levels

Embed CI Standard Ways of Working (CI SWoW) as a key component of the Finance Operations Management System

Leading Complex Change - Finance CI staff as Change Agent

Help sponsors develop & implement an effective CI deployment strategy including Low Cost Automation (“LCA”) opportunities aligned with business strategy.

Lead complex change initiatives that require greater change management experience & skills

Role model RDS CI Ways of Working

Integrating the Components of Operational Excellence - Finance CI staff as Integrator

Share best practice & enable replication

Connect interdependent processes systems, data & people to deliver End-to-End improvement

Promote coordinated CI deployments in RDS by leveraging on CI networks

Facilitate development of a common agenda (including digitization) through Integrated Process Plans


Subject Matter Expert on Lean Sigma methodology, able to coach

and train Finance staff, at all levels, on the use of this

methodology to deliver CI projects and to cultivate a

continuous improvement mindset.

Develop credible trust based relationships and work closely

with senior stakeholders across the Supply and Trading

processes to define process improvement priorities and to

create a strong continuous improvement culture within Hydrocarbon Management (HM).

Work with the operation to identify the improvement needs

and take the initiative whilst ensuring the usage of the correct

approach and selection / prioritization criteria in the project pipeline.

Ensure that effective quality processes are adhered to and

that appropriate tools and processes (e.g. Lean Sigma) are

being used to drive Continuous Improvement.

Manage and mentor CI Practitioners

Define, scope and lead process improvement projects in

alignment with overall CI Finance strategy and business


Own the outcome of rigorous, auditable outcomes and

measurements to drive sustained process improvements (for the projects under her/his supervision).

No. of Positions 1


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Removal Date 30-Sep-2017