IBM Associate Partner, Practice Leader – Testing Services in TORONTO, Ontario

IBM Global Business Services: Join a Leader. Consult with us.IBM Global Business Services has more than 60,000 professionals in over 50 countries worldwide. With a strong focus on results, we enable clients to leverage technology and information to improve performance and create sustainable competitive advantages. We are proud of our talented team, our respected reputation, and our outstanding results.Over the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. We’re looking for talented professionals to join us in this new era. Join us and be part of a diverse and global team of thinkers and doers, and make an impact. We are currently seeking an experienced Associate Partner, Practice Leader for our IGNITE Test Practice. We wish to add senior executive talent to help drive our market growth and shape new solutions which deliver end-to-end transformation for our clients. We advise clients on strategy and implementation of innovative and complex transformational solutions that enable our clients to become efficient and able to provide value added partnering support to their businesses. The core of this role is the leadership, management, and improvements of the practice focused on working with clients' planning needs. IBM Quality & Testing Services offer a comprehensive set of testing services with advanced capability in Managed Testing, Continuous Testing, Cloud Testing, Combinatorial Test Design, Agile, and Mobile Testing. The benefits achieved through these services are significant, resulting in reduced effort, faster time to market, and improved quality. With IBM Continuous Testing, test organizations are able to transform by connecting automated and manual processes across the lifecycle, utilizing highly automated workflows and cloud infrastructure to support large-scale, “hands-free” enterprise testing. Scope: The Associate Partner, Practice Leader – Testing Services contributes to the development and delivery of solutions to the industry, based on first-hand experience. They understand the challenges faced by the industry today and are inspired by the opportunity to work in a team to develop new processes and technologies to overcome these challenges.As an IBM Associate Partner, you will maintain an effective business relationship with the client's management team and influences the overall success of GBS offerings within the market. Your primary interfaces within IBM will be the GBS team (industry experts, solution owners, GBS peers) and the client team (which has overall IBM account responsibility). As an IBM Practice Leader, you will manage talent (and quality) from capacity, efficiency and affordability standpoints to ensure GBS is delivering differentiated skills, at rates within an affordable model. You must maintain a perfect balance between cost & price, supply & demand, utilization & growth and domestic & global resource models. Core Responsibilities:

  • Canadian Test Team Leader;

  • Perform activities that support and manage the ongoing development of the practice and leading the creation of new business opportunities with accountability for success through to the end of engagements (from sales through solution design to delivery);

  • Lead, perform and mentor on consulting engagement pursuits. This includes participating in client opportunity identification and qualification calls, understanding client needs and objectives, articulating and formulating solutions design for proposals and statements of work that align to the client needs while managing delivery risk and working with the sales team through deal progression and signing;

  • Engagement oversight. This includes following the Delivery Roadmap to successful project execution. This includes staffing consulting project teams, assisting project leadership (i.e., project manager or engagement leader) in defining or modifying project approach and structure as necessary, deliverables review and participation in key project events as appropriate to help ensure Delivery Excellence;

  • Influence functional strategy;

  • Practice leadership and capability growth, and administrative and operational required activities.

Key Responsibilities include:

  • Identify, validate and drive new Test opportunities;

  • Leverage knowledge & experience to design Test solutions which best meet the client's business needs;

  • Overlook delivery of projects within the practice to ensure smooth delivery that meets client and IBM objectives;

  • Support the delivery of Test projects as the Lead Consultant or Delivery Manager;

  • Maintain an effective business relationship with the client's management team; 

  • Define, Plan & Execute capacity/recruitment and capability building programs within the practice.

  • Direct the development of new solution offerings or methods to support the penetration of new markets;

  • Expected to generate new sales typically in the range of $5M to 10M US annually.

High-Level Qualifications:

  • Strong industry knowledge;

  • Functional and/or technical knowledge of the many aspects of systems development and management processes and methods;

  • Successful services sales track record and services delivery experience;

  • Proven track record in developing strong client relationships with a focus at the executive levels;

  • Proven track record in delivering successful projects and large-scale programs;

  • Exposure to and understanding of consulting services;

  • Strong communication skills including extensive experience dealing at the executive level;

  • Strong project management skills;

  • Demonstrated people management ability of senior staff;

  • Demonstrated project management and project governance ability;

  • Demonstrated business acumen including negotiation skills and contact/profit management;

  • Strong leadership skills and the ability to multitask within a fast paced and dynamic workplace.

  • PASSIONATE ABOUT TESTING;

  • Relevant experience of 8-10 years in the IT testing environment

  • Deep understanding of Test environments;

  • Demonstrated experience in the development and signoff of the Test Strategy for the solution;

  • Must have extensive sales experience and must have significant delivery experience;

  • 3 years in similar consulting or practice management role;

  • 8-10 years of consulting experience in Canada and/or globally with working knowledge of key operations and/or systems;

  • Proven experience and knowledge needed to lead in the creation and closure of new business opportunities, accountable for managing the financial success of that business. They must have demonstrated strong teaming and conflict management skills at the highest levels working across lines of business and in client situations;

  • Will have managed offshore teams;

  • Cross Industry knowledge including Banking, Telco, Pharmaceutical, Government, etc.

Global Services

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.