WindStream Communications System Engineer I/II-IT Services in Twinsburg, Ohio

IT Systems Engineer is experienced in operating and maintaining end point management software, and building application packages. Must be able to bundle packages using MSI, Silent installations, PowerShell Toolkit or application tool sets to generate custom MSI packages. Candidate needs to have great customer interaction skills and be able to communicate clearly and concisely with (internal) customers when assisting in troubleshooting (Tier 2) issues on PC’s or applications. Should have experience with deployment test methodologies and strong documentation skills. Position does require rotating on-call responsibilities as well as (occasional) night/weekend implementations.

Essential Functions:

· Manage and support Microsoft SCCM, WSUS, MDT and AD Group Policy

· Design, create, and maintain stable and efficient endpoint images/builds

· Create and maintain software deployment packages

· Manage and support end-point encryption

· Design and create reports within management systems (SCCM, MBAM, etc) for strategic decision making (licensing, patch/vulnerability, asset intelligence, fleet health, etc.)

· Provide coaching, technical guidance and training to team members

· Create and maintain thorough documentation for all endpoint solutions, code, configurations and processes

· Act as an escalation point for complex technical issues

Preferred Skills and Training:

· Management of an endpoint management solution (MS System Center Configuration Manager / SCCM / Marimba / Symantec Altiris / LANDesk)

· Software application bundling (MSI Creation / Flexera AdminStudio / Wyse application packager)

· Endpoint configuration management (Group policy object / GPO) experience

· Desktop image building (Scripted installation / PXE Boot build / Microsoft OSD)

· Powershell, VB scripting

· AntiVirus (McAfee/Symantec/SCEP) management

· PC Firewall management (Microsoft Firewall)

· Java Scripts, PHP and JQuery

· Application troubleshooting/Support


Minimum Requirements:

College degree in a Technical or a related field and 0-2 years professional level experience; or 4 years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.

Primary Location: *US-Ohio-Twinsburg

Job Category: *IT

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.

Requisition ID: 17003651