Combined Insurance Claim Associate in United States
Claim Associate - Workers Compensation
Chubb is looking for individuals interested in a claims career to join our Early Career Development Program as Claims Associates. Individuals possessing a Bachelor’s degree, JD, Master’s degree, or equivalent experience are excellent applicants for consideration. These are permanent full-time positions and a compelling opportunity to join a growing, financially stable and successful company. As an industry leader, we are an employer of choice for students aspiring to develop a meaningful career in a fast-paced, diverse company with offices in many major US cities.
We have designed our Early Career Development Program to hone your skills and talents, to help you reach your career goals. By joining our Early Career Development Program, you will be part of an experience that supports the well-rounded development of critical business skills which turn contribute to the future success of our company.
Our blended program is designed to include hands-on business assignments in a variety of disciplines (including but not limited to underwriting, marketing, claims, actuarial sciences, etc.) interactive classroom instruction, team assignments and direct interaction with many of our senior executives.
As part of this program you will receive: • Business training unique to a career at Chubb; • Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry; • Interpersonal effectiveness training to help you gain strong communication and interactive skills; • Access to additional training to compliment your professional development.
You, along with your program peers, form a unique community of achievers who we believe will become the future leaders of Chubb.
Who are we looking for? * Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company. They also have some things in common and these attributes will lead to your success at Chubb: * *Results orientation: a demonstrated ability to meet commitments under pressure * Practical intellectual adaptability: *capable and successful at adapting to new knowledge * *Personal capacity: accepting and welcoming of additional responsibility over time * Communication skills: an ability to communicate successfully in various settings * Interpersonal/team skills: works effectively with colleagues at all levels * Self-leadership: an ability to take full ownership of work and show initiative as needed * Client focused: understanding of the needs of customers and clients * *Work ethic: *a commitment to hard work and a high ethical conduct
Duties include but are not limited to: * Under close supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business. * Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information. * Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal. * Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extent of the company’s obligation to the insured under the policy contract. * Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc. * Sets reserves within authority limits and recommends reserve changes to Team Leader. * Reviews progress and status of claims with Supervisor and discusses problems and suggested remedial actions. * Prepares and submits to Supervisor unusual or possible undesirable exposures. * Assists Supervisor in developing methods and improvements for handling claims. * Settles claims promptly and equitably. * Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims. * Informs claimants, insureds/customers or attorney of denial of claim when applicable. * Process* *internal claim from first report to final resolution. Ensure that each claim file is properly documented to support the claim payment or denial. Maintain a timely follow up for all pending claim request. Keep an updated inventory log of all new mail, pending claims, paid and denied claims. Maintain claim payments within the Fair Claim Practice Acts to ensure compliance. Completed pending claim file ups every 30 days and document files accordingly. Make sure that appropriate Work View files are created that contain all claim related items for audit purposes. * Ensure that claims are paid accurately and in accordance to the policy provision. Ensure that all claims in excess of your authority have been reviewed and approved by either the department head or one of the Claim Directors. Complete all CLR’s as required for any payment in excess of $500,000 gross amount. * Communicates approved claims to the appropriate persons. Work with the underwriters on policy questions and policy clarification. Provide customer service to the policyholders, claimants, underwriters, brokers and agents on direct handled claims. Participate with the underwriters and sales force on the completion of all claim related RFP’s and work on new claim account set-up procedures and meetings. Respond quickly and appropriately to all internal and external telephone and written inquiries and requests for information. Be proactive in communication with internal and external business partners. Qualifications MINIMUM REQUIREMENTS • Bachelor’s/Master’s/ or JD degree or equivalent experience.
DESIRED QUALIFICATIONS • Bachelor’s degree in many majors will be considered, with a slight preference to Risk Management or Business majors • Some knowledge of insurance concepts, practices, and procedures is desirable • MS Office experience, including Word, Excel, and Outlook • Oral and written communication skills, negotiation skills • Ability and willingness to travel and relocate • Analytical, detailed oriented • Customer focus - responsive with an appropriate sense of urgency • Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members
Title: Claim Associate
Requisition ID: 314936