Combined Insurance Claims Manager in United States
Combined Insurance, is seeking a Claims Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! JOB SUMMARY: This position manages and controls the processing, investigation and settlement of claims adjudicated within various units of the Claims Department. Provides direction to ensure quality, time service and productivity metrics are met.
RESPONSIBILITIES: Manage all aspects of claim activities, together with peers, to ensure an ongoing and even workflow to achieve departmental goals Monitor and track service levels, quality performance and productivity Attendance recording, tracking and approval Responsible for the preparation of various monthly, quarterly, and annual reports Responsible for performance management of staff, including but not limited to employee development/counseling/evaluation, quality improvement Identification of training needs and coordination with trainer for classes to address these needs Review, approve, or deny complex claims over authority of adjusters, and within current company guidelines Select, interview and hire new employees Develop and implement new procedures for claim processing to drive continuous process improvement Works with other departments within the company to resolve issues relevant to effective claim administration Coordinate audit functions with auditors Preparation of budgets Hand signing of benefit checks Projects and duties as assigned
SKILLS/EXPERIENCE: Minimum of seven years of experience in the insurance industry, including three years Supervisory experience Working knowledge of industry best practices, procedures and principles Advanced knowledge of medical terminology Coursework in industry programs desirable COMPETENCIES: Excellent interpersonal & communication skills Ability to deal with customers and business partners in a professional manner Ability to make prompt, sound, decisions based upon analysis of complex issues Strong attention to detail Ability to maintain direction and professionalism in high-pressure situations Willingness to embrace change and successfully implement new approaches and ideas Ability to foster teamwork toward a common objective Strong work ethic with customer centric focus Demonstrated ability to work with a minimum of supervision Solid working knowledge of Word, Excel, PowerPoint, Visio and SharePoint Experience with online claim processing and imaging systems helpful EDUCATION: Bachelors Degree or equivalent work experience
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insurance Dental insurance Tuition reimbursement A company-match 401(k) plan Disability insurance Life insurance Employee referral bonuses ABOUT COMBINED INSURANCE Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations. Our parent company is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Connect with us on Twitter , Facebook , LinkedIn , and Google
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.
Title: Claims Manager
Requisition ID: 314926