Hilton Guest Request Runner - Housekeeping - Full-Time in Waikoloa, Hawaii

A Guest Request Runner is responsible for providing quick, efficient service to any guest request.

What will I be doing?

A Guest Request Runner is responsible for providing quick, efficient service to any guest request. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Provide quick efficient service to all guest request (maximum delivery time of 20 minutes).
  • Inventory and organization of the guest request closet before leaving.
  • Inform Housekeeping Control Clerks of what has been completed as you finish each request.
  • Inventory and organization of all cages in the towers.

What are we looking for?


All team members must maintain a neat, clean and well-groomed appearance (specific standards available).


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Exceptional follow-through skills.
  • Thorough communication skills.
  • Capable to adjusting to various job tasks.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Guest Request Runner - Housekeeping - Full-Time

Location: null

Requisition ID: HOT045YF