Verizon Installation Supervisor in Waltham, Massachusetts

What you’ll be doing...

The Scheduling Team Supervisor is primarily responsible for overseeing the day to day processes and escalation issues for the Scheduling Team. They would provide the necessary guidance, charisma and reliability to ensure our FM North America targets are met. They would also be responsible for coaching and training new hires in the field offices via webcast, or in person.

What we’re looking for...

Responsibilties:

Coach and train new hires on the basic job functions as well as day to day activities.

Act as first point of contact (POC) for Escalations arising from Scheduling Team.

Work with Regional Sales Administrators on deals where sales action is needed.

Call and Schedule installations for the region he or she is assigned to.

Identify, recommend, and implement new processes as well as improve reporting opportunities.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

REQNUMBER: 468519-1A