American Water Operations Support Representative in Warrensburg, Missouri

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit www.amwater.com.

Primary Role

Responsible for performing a variety of general administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance.

Key Accountabilities

  • Processes and maintains a variety of fundamental accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers. (30%)

  • Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves routine customer questions, concerns, difficulties, inquiries and/or problems. (30%)

  • Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous reports on a daily/weekly/monthly basis. (30%)

  • Performs other duties as assigned. (10%)

Knowledge / Skills

  • General knowledge of office procedures.

  • Basic math knowledge.

  • General knowledge of water distribution systems and water and wastewater field operations.

  • Good working knowledge of computer programs.

  • General knowledge of network and maintenance related issues.

Competencies

Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

  • High School Diploma or GED required.

  • Minimum of 0 - 2 years experience required.

Work Environment

  • None or minimal travel.

  • General office environment.

  • In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items.

Physical Requirements

  • Join American Water. We care about water. It's what we do.*®

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.