Cummins Inc. Power Generation Field Service Technician, Level II in West Valley City, Utah
Power Generation Field Service Technician, Level II
Power Generation Field Service Technician II
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
Learn more about this role and how you can begin Working Right.
Cummins delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity in West Valley City, UT for a Power Generation Field Service Technician II.
Your impact will happen in these and other ways:
Diagnoses and completes less complex repairs to generators and components at the customer’s site.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Skills and Experience Required:
Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision
Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line, INPOWER, LONMGMAKER
Familiar with basic warranty/policy terms
Capable of developing collaborative working relationships
Able to identify opportunities for work process improvements
Can resolve common technical problems
In depth electrical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision
Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products
Basic level field service work experience
Intermediate level knowledge of and/or experience with of power generation products
High Voltage/ Low Voltage experience
Customer service experience
Candidate must meet all eligibility requirements to drive a Company vehicle, including but not limited to:
Must have a current, valid driver's license issued by the state in which they reside.
Must have current motor vehicle liability insurance.
Must abide by all local, state and federal rules and regulations.
No convictions for any driving under the influence of alcohol or drugs charges (DUI) within prior 5 years.
No greater than three (3) moving violations within prior 12 month period.
No greater than 2 avoidable accidents on MVR within prior 3 years.
Must be able to lift 50 pounds frequently; pushing and pulling a maximum force of 50#.
Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required.
Required Education, Licenses or Certifications:
Apprentice Certified Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
Compensation and Benefits:
Base Salary commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify:
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins
Primary Location United States-Utah-Salt Lake City-US, UT, West Valley City, Cummins Rocky Mountain
Job Type Shop
Recruitment Job Type Technician
Job Posting Aug 29, 2017, 10:34:02 AM
Unposting Date Ongoing
Req ID: 170005B5