Charles Schwab Program Director in Westlake, Texas

We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Our Project Services organization supports Schwab business goals through the delivery of projects spanning technology, operations, business continuity, and offshore management. Our team collaborates across a matrixed organization to deliver business value through efficient, disciplined and predictable project execution of effective solutions to business problems and opportunities.

What you’ll do:

Program Directors are responsible for the successful execution of a diverse set of projects supporting organizational strategies. They build and manage the critical relationships with project executives across the organization, and directly oversee work produced and delivered by their project teams. They provide regular, meaningful feedback on the performance of resource/staff assignments on their projects and programs. You will partner across all locations to optimize project staffing/resourcing assignments and are focused on the growth and development of the team.

  • Expertly navigate organizational structure/politics to influence program direction, decisions and delivery to achieve desired business outcomes.

  • Act as a thought partner to project sponsors and clients; Collaborate to identify unarticulated needs and improve business benefits; Able to represent stakeholder and executive viewpoints.

  • Recommend solutions to executives and own all outcomes. Effectively interpret project resource needs and adjusts as required as project progresses.

  • Understand project interdependencies and anticipate/manage/mitigate risks at a program/portfolio level.

  • Build on mutual dependence and understanding across business units.

  • Drive to complete program planning and execute roadmaps. Provide supervision, coaching and direction to project teams to ensure successful execution. Ensure quality and evidence of project documentation.

  • Ensure program/project financials adhere to and align with budgetary expectations; Able to manage to a plan; Report out to organizational executives on risk, financials, and other key dimensions; Ensure individual project forecasts are accurate, and that variances are escalated appropriately.

  • Manage program/portfolio change. Take forward trade-off decisions on program. Ensure project teams are managing change to best deliver business value.

  • Inspire project team members to improve their own performance; engage and motivate teams to go beyond their role expectations, to help each other, and to exceed goals.

  • Effectively communicate project messages at appropriate level of detail across all levels of the organization.

  • Manage a team of business and technical Project Managers and Business Systems Analysts (mix of full-time and contingent staff)

What you have:

  • Bachelor’s degree with 12+ years of project management and people management experience, managing multiple large, complex and cross functional projects, with emphasis on product development, systems, and technical environments

  • Strategic view of program outcomes and act proactively to achieve success

  • Proven ability to quickly earn the trust of sponsors, key stakeholders and staff; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity

  • Ability to navigate and be successful in a highly matrixed organization (previous experience functioning in a Professional Services business model)

  • Sound business and technical acumen

  • Focused and versatile team player that is comfortable under pressure

  • Demonstrated and applied experience establishing and delivering complex projects

  • Excellent problem-solving and critical-thinking skills

  • Extensive knowledge and expertise in the use of project management tools and methodologies

What you’ll get:

  • Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions

  • Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Position Located In: TX - Westlake