Indian Health Service IT Specialist in White Earth, Minnesota
Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.
Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives. This position is located within the Bemidji Area, IHS at the White Earth Service Unit in Ogema, Minnesota. The purpose of this position is to serve as computer specialist for the White Earth Service Unit. The incumbent will be responsible for the operation, technical assistance to departments on technical data issues, maintenance, and problem resolution of multi-user computer systems. This position reports to the Information Technology Manager.
The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.
This position is being announced concurrently under Delegated Examining procedures. Please review vacancy announcement number IHS-17-BJ-1998674-DE; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered
- Provide onsite operation and database maintenance of multi-computer systems
- Perform regularly scheduled systems management and maintenance
- Provide technical advice and training to staff
- Monitors and enforces system policies and procedures
- Responsible for maintenance and operation of Service Unit phone system
- Occasional Travel
- Travel may be required for field clinics, training, and/or other work related duties.
Who May Apply
This job is open to…
Candidates eligible under Indian Preference appointing authority; All Federal employees serving on a career or career-conditional appointment; Reinstatement eligible; Veterans Preference including Veterans Employment Opportunities Act of 1998 (VEOA); Career Transition Assistance Plan (CTAP) eligible; Interagency Career Transition Assistance Plan (ICTAP) eligible; Schedule A, and/or PHS Commissioned Corps Personnel
Questions? This job is open to 5 groups.
- Selectee will be subject to a pre-employment fingerprint check.
- Selectee will be subject to a background investigation.
- Selectee will be subject to a probationary/trial period.
- ESEP appointees typically serve two year trial period.
- More than one selection may be made from this announcement.
- U.S. Citizenship is required
- Selective Service Registration is required for males born after 12/31/1959
- ### Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
BASIC REQUIREMENT(S): This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.
Education: All academic degrees and coursework must be from accredited or pre-accredited institutions.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-11: PH.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate.
GS-05 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency
- Attention to detail-Is thorough when performing work and conscientious about attending to detail.
- Customer Service-Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication-Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentation; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving-Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience for GS-07 (or equivalent) and Above: Positions at GS-07 (or equivalent) and above require one year of specialized experience at the lower GS grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: .
GS-11: Provide maintenance of the RPMS, email system, and Personal Computer (PC) systems. Provide troubleshooting for Windows, Virtual servers, and Webservers. Maintaining voice and data communications network. Troubleshoot networks, VLAN's, Cisco products. Experience with Windows Server 2008 or 2012 environment, VMware environment or Hyper-V, MS Exchange and Symantec Backup. Proficient experience in Windows 7, Windows 10, MS Office. Writing program documentation. Analyze operating systems and identify complex issues to troubleshoot and resolve a problem or system crash. Reviewing procedures, policies, and manuals. Coordinating and implementing IT projects. Management of multiple projects, prioritizing work, meeting deadlines. Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Friday, August 25, 2017
Public Trust - Background Investigation
What To Expect Next
You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.
You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.
If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
Indian Health Service is an Equal Opportunity Employer
You can review our benefits at https://help.usajobs.gov/index.php/PayandBenefits
This position is covered by a Bargaining Unit.
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which annual leave is earned.
On-call hours may be required.
CONDITIONS OF EMPLOYMENT: Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.
Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities.
Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment.
IHS - Operated Properties are tobacco free
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/476862600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 2017-08-11 to 2017-08-25
Salary: $60,210 to $78,270 / per year
Pay scale & grade: GS 11
Series: 2210 Information Technology Management
Appointment type: Permanent
Work schedule: Full Time
Job announcement number: IHS-17-BJ-1998634-ESEP/MP
Control number: 476862600