Sodexo Operations LLC Conference Center Operations Manager 3 in WILMINGTON, Delaware

More information about this job

Unit Description

Sodexo Leisure has an exciting opening for a Conference Center Operations Manager 3 at the Chase Center on the riverfront in Wilmington, Delaware.

This Operations Manager will assist the General Manager by:

•Acting as liaison between the sales department, janitorial services and the client throughout execution of events

•Insuring high guest satisfaction rating by monitoring room sets and providing excellent service during events

•Maintaining positive guest and employee relations through prompt, precise, and courteous communications

•Hiring, training, scheduling, evaluating, and supervising housemen and FOH banquet staff

•Attending all meetings as scheduled (BEO, executive staff meetings, captains’ meetings, etc)

•Reviewing all BEOs and work with appropriate departments to ensure quality and customer satisfaction

Isn't it time YOU joined the winning team?

Our more than 87,000 square feet of versatile space is perfect for hosting corporate meetings and conferences, shows and conventions, weddings and social celebrations. The Chase Center's spacious meeting rooms complete with audio visual capabilities, a 250 fixed-seat auditorium, dedicated open exhibit space and two beautifully appointed ballrooms all complement our delicious culinary creations and impeccable service.


Position Summary

Assumes General Manager’s (GM) responsibilities and authority in his/her absence in complex multi-functional accounts. Has direct client contact on day-to-day issues. Develops and Implements plans under the direction of a GM 5 or higher. Manages through managers. Maintains cash control and payroll records. Responsible for financial/HR functions. Maintains customer satisfaction and good public relations.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 3 years

Basic Functional Experience - 4 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 60530


Relocation Yes - According to Grade

Category Food Service

Type Full-Time