American Water Wastewater Operator in Woodbridge, Virginia

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

Working alone or as a member of a team, and under the guidance of a Lead Operator or Supervisor, provides for the safe operation of water or wastewater facilities in an assigned area(s) in such a manner as to support a Supervisor or other Operators in complying with the requirements to supply quality water treatment, distributing wastewater treatment and collection, as established by the company and governmental regulatory agencies. Provides guidance and training to Operator and, as necessary, to less senior Operators and Plant Utility Worker assigned as members of the team.

Key Accountabilities

  • Operates, and performs routine duties and care of a wide variety of specialized equipment and apparatus in a plant/treatment facility including pumps, motors, chemical preparation, and feeding; physical, chemical, and biological wastewater treatment and/or water treatment processes; control equipment and monitoring equipment.

  • Maintains records of operations, completes and submits routine and special reports, as assigned.

  • Inspects all mechanical equipment for proper operation. Performs normal lubrication, adjustments, seal packing, minor maintenance, and minor repairs, as necessary.

  • Performs related field and laboratory tests necessary to monitor and control the facilities. Makes necessary adjustments to equipment, processes, and chemical feeders, as test results may indicate and as instructed by the Lead Operator/Supervisor.

  • Operates and assists in repairs to water distribution systems and plants. Responds to customer service calls.

  • Trains other employees in the operation and care of facilities including maintenance, repairs, laboratory work, and safety, as required. Performs all duties of Plant Utility Worker and Lead Operator, as necessary, as well as other related duties, as assigned.

Knowledge / Skills

  • Basic knowledge of the principles and safety practices of wastewater or water distribution, pumping, collection, and treatment, each as they may apply to area of responsibility.

  • Basic understanding of the mechanical, chemical, and biological processes and related equipment, as well as an awareness and alertness regarding operational modification necessary in both routine and emergency situations.


  • Organizational Agility

  • Functional / Technical Skills

  • Time Management

  • Learning on the Fly

  • Problem Solving

Experience / Education

  • High School graduate or equivalent.

  • Minimum of two years of experience in the water supply or wastewater treatment field.

  • Experience in training others in the variety of tasks related to operations and care of all facilities in a safe and proper manner.

  • Experience in servicing, maintaining, and repairing a wide variety of machinery and equipment.

  • Join American Water. We care about water. It's what we do.*®

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.