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KeyBank Analyst/Investigator I in Albany, New York

Analyst/Investigator IinAlbany, NYatKey Bank- Corporate

Date Posted: 3/24/2020

Job Snapshot

  • Employee Type: Full-Time

  • Location: Albany, NY

  • Job Type: Banking

  • Experience: Not Specified

  • Date Posted: 3/24/2020

About Us

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

Our goal is to be the best regional bank in the U.S. What that means is we put our clients needs first and take a customized approach to meeting those needs. At Key we ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.

Job Description

Entry level position provides investigative services and create awareness that reduce risk for the company and our clients. Investigator is responsible for managing assigned investigations to ensure regulatory compliance. Investigator reviews and analyzes all manner of bank documentation to determine root cause. Investigator partners with applicable risk and business partners to identify opportunities for improvement.


  • File regulatory reports as necessary, within the established service level agreement.

  • Conduct investigations of suspicious activity directed at KeyBank and/or its clients.

  • Share investigative findings with business and risk areas

  • Prepare cases for criminal prosecution by presenting evidence to law enforcement agencies and providing testimony to the grand jury and trial courts when required.

  • Maintain working knowledge of company operations, organizational procedures, and federal/state regulations.

  • Maintain understanding of industry trends related to bank fraud.

  • Ensure accurate and thorough case review.

  • Pursue the recovery of lost funds from other financial institutions.

  • Manage caseload in an efficient manner maximizing departmental production capability.

  • Contribute to the achievement of department goals and strategies.

  • Promote the department s goals and strategies with peers.

  • Effectively manage cases within established risk thresholds.

  • Adhere to internal policies, laws and regulations and complete risk training by defined due dates.

  • Identify and understand risks specific to the role, consistently adhere to defined procedures/controls mitigating these risks within appropriate timeframes.

  • Identify and escalate risks and issues timely.

  • Complete any identified issues/ findings and risk corrective action plans within defined timeframes.

  • Department hours of operation are 8 a.m. - 9 p.m. EST. Must be able to handle investigations during the hours of operation regardless of shift. Typical work hours can be 8 a.m. - 5 p.m. or 10 a.m. - 7 p.m.


  • High school diploma or equivalent

  • One year of investigative, law enforcement or relevant banking experience.

  • Willingness to proactively work additional hours when necessary based on business need.

  • Ability to prioritize and manage multiple assignments simultaneously in a dynamic environment while delivering on time with accuracy. Willingness to proactively work additional hours when necessary to deliver.

  • Self-starter, critical thinker, intellectually curious (asks the next “why and proactively seeks answers), wants to get involved, drives toward completion with strong sense of ownership.

  • Knowledge of industry trends and practices in Fraud (preferred), Risk Management, Operations, and Technology. Proven ability to transform data into information and deliver to Management.

  • Demonstrated commitment to high professional ethical standards and a diverse workplace


  • Preferred: Bachelors or Masters degree specializing in business , law enforcement, criminal justice or other related field.


  • Effective relationship building

  • Strong oral and written communication skills.

  • High degree of organizational skill.

  • Strong analytical ability.

  • Effective time management skills.

  • Self-motivation

  • Computer literacy

  • Working knowledge of Microsoft Office Programs.


  • PC, office equipment


  • Will be provided


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.