Verizon Billing Specialist in Aliso Viejo, California
What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
We’re looking for a customer service oriented individual to join our Accounts Receivable team in Aliso Viejo. The Billing Specialist will be responsible for the operational aspect of billing and collecting for our Enterprise and Strategic accounts. The ideal candidate will have strong interpersonal and analytical skills with the ability to identify, analyze and resolve issues.
Daily invoice processing
Review billing file for accuracy prior to import into ERP for invoice generation
Resolve billing issues and/or collections of assigned accounts
Reconcile customer accounts
Interact with sales, operations and support when inaccuracies are noted on accounts
Provide customer support to customers to answer any billing questions
Contract review and account setup
Ad hoc reports/requests
What we’re looking for...
You'll need to have:
Minimum of 3 years’ experience working in a high-volume, complex and fast-paced billing and collections environment
2+ years' experience reviewing contracts for billing-related items
Intermediate Word, Excel (vLookups and pivot tables are a must); ERP and CRM (Salesforce preferred) software
Even better if you have:
3+ years experience in a B2B accounting environment
Ability to maintain strong attention to detail, multitask and balance competing priorities, and ability to meet tight month-end close deadlines
Customer service oriented
Experience working at a SaaS company
Strong written and verbal communication skills
Keywords: Telematics, Fleetmatics, Telogis, Skyward.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.