Verizon Wireless Senior Compliance Analyst - Risk Management in Alpharetta, Georgia

What you’ll be doing...

National Risk Management & Compliance is responsible for overseeing Verizon Wireless policies, processes, people and systems and partnering with business leaders to identify and mitigate financial, operational, legal, regulatory and reputational risks facing the business unit. As the Senior Analyst in B2B Sales Compliance you will be responsible for addressing risks, including sales misconduct, commission abuse, policy violations, and customer gaming, and process or operational gaps.

You will drive and execute an integrated plan to identify control gaps, define and implement process and technical solutions. Work independently to perform in-depth analyses of business risks utilizing reporting and analytic tools provided by the Business Intelligence team. Identify and interpret root-cause issues to recommend and develop action plans for risk mitigation.

You will lead compliance reviews, exercising discretion and independent judgment. Identify risks inherent in the channel/process and make decisions on the scope of work to be performed based on those risks. Perform data analysis and coordinate fieldwork and responses. Develop unique work plans, review of formal policy documents, and manage the implementation and completion of process improvements.

You will identify activities requiring investigation. Lead confidential, independent investigations of suspected fraud involving employees/agents/customers. Work with HR, Corporate Security as necessary when conducting these investigations, ensure proper handoff for interviews

You will partner with Channel Management to identify and resolve policy/process issues, perform analysis and draw conclusions directly related to policy or business operations. Provide active involvement as subject matter expert in national and cross-functional initiatives/teams. Exercise authority to formulate, affect, interpret and implement policy to ensure a strong control environment. Develop action plan based on results.

You will utilize professional expertise and judgment to evaluate, develop, and approve proposed enhancements to all VZW systems ensuring proper functionality and controls. Partner with cross-functional teams nationally to design system enhancements and troubleshoot technical issues.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree in Accounting, Finance, Economics, Criminal Justice, Math, or Information Systems; or four or more years of work experience.

  • Three or more years of relevant work experience.

  • Experience in operational Compliance, business controls or Finance.

  • Project management experience.

  • Experience in Microsoft Excel and PowerPoint for analytics and presentation.

Even better if you have:

  • A degree.

  • Two or more years of work experience with a concentration in operational Compliance, business controls or Finance.

  • Experience driving complex solutions and analytics to provide ongoing and automated monitoring of key risks.

  • Experience formulating and implementing policies and processes to strengthen the control environment.

  • The ability to perform in-depth analyses of large datasets to identify activities that require compliance investigation.

  • Knowledge of statistics, reporting and analytical tools (Tableau, Cognos, Excel, SQL, Teradata).

  • Experience leveraging auditing principles and methods to evaluate policies, processes and systems to identify business risks and control gaps.

  • Ability to handle multiple projects concurrently leveraging organization and time-management skills.

  • Strong verbal and written communication skills to explain confidential and complex issues. and make recommendations to management.

  • Advanced analytical, investigative, problem solving skills.

  • Demonstrated organizational, facilitation, negotiation, and communication skills.

  • Proven ability to thrive in dynamic environment and work on multiple assignments, with strong attention to detail.

  • Professional certification (CPA, CIA, CISA, CFE).

  • Experience with report writing/database software such as Cognos Impromptu and Teradata SQL Assistant.

  • Telecommunications experience.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

REQNUMBER: 488064-1A